Driver Power State Failure


  1. Posts : 106
    Microsoft Windows 10 Pro 64-bit 19041 Multiprocessor free
       #1

    Driver Power State Failure


    The symptoms: my machine slowed to a crawl. I was unable to open most apps and Windows Explorer. Firefox worked as did Gmail. Then, when I started up, the machine would pause at the ASUS welcome screen and sometimes go no further. Other times it would go to the Windows sign-in screen and I could sign in.

    At that point, all I had was a black screen with only the Wacom Tablet app from which I could access Wacom Support on Firefox and then the rest of the internet.

    Sometimes, would get the BSOD with the notice that the problem was the Drive Power State Failure. Not sure what to do now, since I can;t get beyond that black screen.
      My Computer


  2. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    1) Boot into safe mode with networking:
    Boot into Safe Mode on Windows 10 | Tutorials

    For the steps below comment into thread if the step was not able to be performed in safe mode.

    2) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums | Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    3) Run the BETA log collector and post the zip into this thread:

    Add, Remove, and Change Display Language in Windows 10 | Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
    BSOD - Posting Instructions - Windows 10 Forums

    4) Open file explorer > this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp > if the file size is < 1.5 GB then zip and post a separate share link into this thread using one drive, drop box, or google drive

    5) Open administrative command prompt and type or copy and paste:
    6) sfc /scannow
    7) dism /online /cleanup-image /restorehealth
    8) chkdsk /scan
    9) wmic recoveros set autoreboot = false

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

    12) Make a new restore point:
    Create System Restore Point in Windows 10 | Tutorials
    Create System Restore Point in Windows 10 | Tutorials

    13) If a backup has not been made then make a backup image using Macrium:
    Macrium Software | Your Image is Everything
    Macrium Software | Your Image is Everything

    14) Save the backup image to another disk drive or to the cloud

    15) Read this link on Windows driver verifier (do not use the tool until it is communicated in the thread)
    Enable and Disable Driver Verifier in Windows 10 | Tutorials
    Enable and Disable Driver Verifier in Windows 10 | Tutorials

    16) Learn the methods on how to use the windows advanced troubleshooting menu to turn off or recover from using the tool
      My Computer


 

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