How to use Fingerprint on Lenovo Carbon X1 20BT

Caledon Ken said:

So more thoughts.

If you create a Kyhi's recovery disk and boot from that. Then click on start, type device manager and click it when it appears in list.

You should see a heading "Other devices", with a question mark, expand that section.

Do you see Fingerprint Scanner in list?

Windows 10 Recovery Tools - Bootable Rescue Disk

Just did that with one of my devices and it was listed. Hoping this will tell us under the right situation Windows can see device.

I would use this one.

Attachment 209099


Ken

Do you see Fingerprint Scanner in list? No

Downloading this

Win14393PESE_x64 ISO v170116

Caledon Ken said:

I going with Ed then. This fingerprint reader appears dead.

It probably isn't but the way Lenovo has implemented it appears dead.

You likely had a long list under Other Devices, did they each have a description or were any totally unknown?

Caledon Ken said:

If you run DriverStore and post a screen shot of your third party drivers.

What synaptic drivers do you have installed? Where I can check that ?


As well can you go back into BIOS and reset Fingerprint data. Do you get an error?

I did reset and there is no DATA!

Caledon Ken said:

That is good. I was reading if you get error system can't see fingerprint reader.

So lets post a screen shot of your third party drivers.

Name it.

Caledon Ken said:

if you download DriverStore, several post back and run Rapr it should show all in concise screen shot.