Problems with volume key on an Asus Laptop

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  1. Posts : 42
    Windows 10
    Thread Starter
       #11

    This is the other one I find for windows 10 upgrade

    Version V4.0,52015/07/2350.29 MBytesASUS Smart Gesture (For Windows 10 Upgrade)
    ASUS Smart Gesture (Touchpad Driver) provides smoother and more intuitive touchpad experiences.
    To avoid losing ASUS customized gestures due to compatibility issue after upgrade to Windows 10, please update ASUS Smart Gesture to v4.0.5 or above.

    Should I just do the windows 8.1 Utility?

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  2. Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       #12

    Try unloading the ATK driver and then reload the 8.1 ATK driver.
      My Computer


  3. Posts : 42
    Windows 10
    Thread Starter
       #13

    What do you mean unload it? How do I uninstall it? Device manager right?
      My Computer


  4. Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       #14

    Yes Device manager, right click on device.

    Did you try just executing the ATK package? It could very well overwrite what is wrong.
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  5. Posts : 42
    Windows 10
    Thread Starter
       #15

    I did go to device manager uninstalled it and i did not work. Then I went to add and remove to add and remove the package but it said it could not fully uninstall. I tried just installing the package after I uninstalled and it says it is already installed but yet it is not in add and remove. I took a picture of what it said.. There is a hang up somewhere.
    Attached Thumbnails Attached Thumbnails Problems with volume key on an Asus Laptop-capture.png   Problems with volume key on an Asus Laptop-2.png  
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  6. Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       #16

    What did you uninstall it with, not familiar with that screen on left?
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  7. Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       #17

    This might help.


    https://superuser.com/questions/7499...us-atk-package

    I have not used this process.
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  8. Posts : 42
    Windows 10
    Thread Starter
       #18

    Ok will try it. There were two packages of Gestures in the installed in control panel add and remove and I removed them both it is stalled but did not fix the keys issue. They all have problems that is why I am working on them not just the volume buttons. Then this appeared on the screen after installed the drivers.
    Attached Thumbnails Attached Thumbnails Problems with volume key on an Asus Laptop-3.png  
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  9. Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       #19

    Something is partially installed and trying to start.
      My Computer


  10. Posts : 42
    Windows 10
    Thread Starter
       #20

    Ok the link did not help still not working. So frustrated.
      My Computer


 

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