Windows 10: Problems with volume key on an Asus Laptop

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  1.    17 Feb 2018 #11

    This is the other one I find for windows 10 upgrade

    Version V4.0,52015/07/2350.29 MBytesASUS Smart Gesture (For Windows 10 Upgrade)
    ASUS Smart Gesture (Touchpad Driver) provides smoother and more intuitive touchpad experiences.
    To avoid losing ASUS customized gestures due to compatibility issue after upgrade to Windows 10, please update ASUS Smart Gesture to v4.0.5 or above.

    Should I just do the windows 8.1 Utility?

      My ComputerSystem Spec

  2. Posts : 8,270
    Windows 10 Pro x64 Build 1803
       17 Feb 2018 #12

    Try unloading the ATK driver and then reload the 8.1 ATK driver.
      My ComputerSystem Spec

  3.    17 Feb 2018 #13

    What do you mean unload it? How do I uninstall it? Device manager right?
      My ComputerSystem Spec

  4. Posts : 8,270
    Windows 10 Pro x64 Build 1803
       17 Feb 2018 #14

    Yes Device manager, right click on device.

    Did you try just executing the ATK package? It could very well overwrite what is wrong.
      My ComputerSystem Spec

  5.    17 Feb 2018 #15

    I did go to device manager uninstalled it and i did not work. Then I went to add and remove to add and remove the package but it said it could not fully uninstall. I tried just installing the package after I uninstalled and it says it is already installed but yet it is not in add and remove. I took a picture of what it said.. There is a hang up somewhere.
    Attached Thumbnails Attached Thumbnails Capture.PNG   2.PNG  
      My ComputerSystem Spec

  6. Posts : 8,270
    Windows 10 Pro x64 Build 1803
       17 Feb 2018 #16

    What did you uninstall it with, not familiar with that screen on left?
      My ComputerSystem Spec

  7. Posts : 8,270
    Windows 10 Pro x64 Build 1803
       17 Feb 2018 #17

    This might help.

    I have not used this process.
      My ComputerSystem Spec

  8.    17 Feb 2018 #18

    Ok will try it. There were two packages of Gestures in the installed in control panel add and remove and I removed them both it is stalled but did not fix the keys issue. They all have problems that is why I am working on them not just the volume buttons. Then this appeared on the screen after installed the drivers.
    Attached Thumbnails Attached Thumbnails 3.PNG  
      My ComputerSystem Spec

  9. Posts : 8,270
    Windows 10 Pro x64 Build 1803
       17 Feb 2018 #19

    Something is partially installed and trying to start.
      My ComputerSystem Spec

  10.    17 Feb 2018 #20

    Ok the link did not help still not working. So frustrated.
      My ComputerSystem Spec

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