Unable to Boot Windows Stuck on Troubleshooting Options


  1. Posts : 2
    Windows 10 Home
       #1

    Unable to Boot Windows Stuck on Troubleshooting Options


    Hey,
    Recently updated Windows 10, now starting up I get this screen:

    No option to continue to desktop, clicking on 'Troubleshoot' I get this:

    'System Restore' gives me "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore". Restarting gives me no option to select an operating system, just returns me to this screen.
    'Start-up Repair' says that it can't repair my computer.
    'Go back to the previous version' says it can't take me back to a previous version of Windows. Suggests selecting 'Reset this PC' from the troubleshooting options, but it's not there.
    I tried getting some help from the official support forum, but didn't get very far. I tried using a USB drive prepped by the Windows Media Creation Tool, this didn't change the outcome of any of the options and trying to do a clean install of Windows, I got this:

    Been wrestling with this issue for a few days now, any help would be greatly appreciated!

    Thanks
      My Computer


  2. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    See this video for various methods to fix the missing media driver.
    It has Windows 7 information to apply to Windows 10.
    Fix A required cd-dvd drive device driver is missing - YouTube
      My Computer


  3. Posts : 14,903
    Windows 10 Pro
       #3

    Hi JPol,

    What pc are you using?
    Do you see the hard drive(s) in your BIOS?
      My Computers


  4. Posts : 2
    Windows 10 Home
    Thread Starter
       #4

    Thanks for your advice, I followed the video through and added the USB drivers for my motherboard to a USB drive set up to install Windows, booting from that drive I get this screen:
    Attachment 165469Pressing F8 just causes the screen to go flicker black then back to that screen.
      My Computer


  5. Posts : 1
    Windows 10
       #5

    I have the exact same problem and its annoying Cause Nothing work, have you solved it yet?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:00.
Find Us




Windows 10 Forums