BSOD when updating iTunes/Nvidia

Open windows driver verifier and uncheck the driver that just caused the bsod.

Then run windows diver verifer to find the next misbehaving driver.

In the meantime I will look for possible fixes.

NO BSOD on restart after not checking that offending driver

1) turn off windows fast startup as per the earlier post with link
2) open file explorer > this pc > c: drive > type: gdrv.sys > use Microsoft snipping tool > post image into thread
3) in the left lower corner search type verifier and follow the custom menu and uncheck for the testing this driver: gdrv.sys

Great!


How was the boot and shut down?

zbook said:

Great!


How was the boot and shut down?

Having the other issue pre clean install. I was migrating some files back to desktop from storage hdd, tried opening chrome and the pc just locks up. No buttons/mice/or even reset button on the tower works. Have to hold down power on the tower...finally pc shuts down after 4-5 min.

If I leave it running and don’t hold power....

No BSOD though.... new zip?

samhfoley said:

No BSOD though.... new zip?

I have no access to anything now. I logon, open chrome open windows explorer after a minute or so the computer freezes again…

Sam,

If you do more thing that I have no idea about that will confound the troubleshooting.
That was already done with Chrome and Office.
How come you are not waiting for my instruction?

Uninstall all of the software that you had installed