BSOD when updating iTunes/Nvidia

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  1. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #251

    Open windows driver verifier and uncheck the driver that just caused the bsod.

    Then run windows diver verifer to find the next misbehaving driver.

    In the meantime I will look for possible fixes.
      My Computer


  2. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #252

    NO BSOD on restart after not checking that offending driver
      My Computers


  3. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #253

    1) turn off windows fast startup as per the earlier post with link
    2) open file explorer > this pc > c: drive > type: gdrv.sys > use Microsoft snipping tool > post image into thread
    3) in the left lower corner search type verifier and follow the custom menu and uncheck for the testing this driver: gdrv.sys
      My Computer


  4. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #254

    Great!


    How was the boot and shut down?
      My Computer


  5. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #255

    zbook said:
    Great!


    How was the boot and shut down?
    Having the other issue pre clean install. I was migrating some files back to desktop from storage hdd, tried opening chrome and the pc just locks up. No buttons/mice/or even reset button on the tower works. Have to hold down power on the tower...finally pc shuts down after 4-5 min.
      My Computers


  6. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #256

    If I leave it running and don’t hold power....
      My Computers


  7. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #257

    No BSOD though.... new zip?
      My Computers


  8. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #258

    samhfoley said:
    No BSOD though.... new zip?
    I have no access to anything now. I logon, open chrome open windows explorer after a minute or so the computer freezes again…
      My Computers


  9. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #259

    Sam,

    If you do more thing that I have no idea about that will confound the troubleshooting.
    That was already done with Chrome and Office.
    How come you are not waiting for my instruction?
      My Computer


  10. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #260

    Uninstall all of the software that you had installed
      My Computer


 
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