BSOD when updating iTunes/Nvidia

zbook said:

1) check the operating system and drive:
2) open administrative command prompt and type or copy and paste:
3) sfc /scannow
4) dism /online /cleanup -image /checkhealth
5) dism /online /cleanup-image /scanhealth
6) dism /online /cleanup-image /restorehealth
7) chkdsk /scan
8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

Windows PowerShell
Copyright (C) 2016 Microsoft Corporation. All rights reserved.

PS C:\Windows\system32> sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
PS C:\Windows\system32> dism /online /cleanup -image /checkhealth

Error: 87

The -image option is missing a required argument.
For more information, refer to the help by running DISM -image /?.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
PS C:\Windows\system32>
PS C:\Windows\system32> dism /online /cleanup -image /checkhealth

Error: 87

The -image option is missing a required argument.
For more information, refer to the help by running DISM -image /?.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
PS C:\Windows\system32> dism /online /cleanup -image /checkhealth

Error: 87

The -image option is missing a required argument.
For more information, refer to the help by running DISM -image /?.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
PS C:\Windows\system32>

Open administrative command prompt and type or copy and paste:

C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limitaccess

Are you on a domain?

Post the results into the thread using the method in the earlier post.

zbook said:

Open administrative command prompt and type or copy and paste:

C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limitaccess

Are you on a domain?

Post the results into the thread using the method in the earlier post.

Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\Windows\system32> C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limitaccessC:\windows\system32>dism : The term 'C:\windows\system32>dism' is not recognized as the name of a cmdlet, function,script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path iscorrect and try again.At line:1 char:1+ C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limit ...+ ~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (C:\windows\system32>dism:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundExceptionPS C:\Windows\system32>

Try these once again as there was a typo in the first post:

1) dism /online /cleanup-image /checkhealth
2) dism /online /cleanup-image /scanhealth
3) dism /online /cleanup-image /restorehealth

When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

Try these:
1) dism /Online /NoRestart /Cleanup-Image /RestoreHealth
2) Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:C:\$Windows.~BT\Sources\Install.esd:1 /limitaccess

zbook said:

Try these once again as there was a typo in the first post:

1) dism /online /cleanup-image /checkhealth
2) dism /online /cleanup-image /scanhealth
3) dism /online /cleanup-image /restorehealth

When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\Windows\system32> C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limitaccessC:\windows\system32>dism : The term 'C:\windows\system32>dism' is not recognized as the name of a cmdlet, function,script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path iscorrect and try again.At line:1 char:1+ C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limit ...+ ~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (C:\windows\system32>dism:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundExceptionPS C:\Windows\system32> dism /online /cleanup-image /checkhealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0No component store corruption detected.The operation completed successfully.PS C:\Windows\system32> dism /online /cleanup-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The component store is repairable.The operation completed successfully.PS C:\Windows\system32> dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\Windows\system32>

Okay.
So as of now both scannow and restorehealth are working properly

Now install whocrashed and bluescreenview
Blue screen of death (STOP error) information in dump files.
http://www.resplendence.com/whocrashed


One step with results was not displayed:

chkdsk /scan

Please post using the method in the earlier post.


Perform windows updates
reboot

Are you able to pick up the pace as there is a lot to be accomplished?

What's happening?