BSOD when updating iTunes/Nvidia

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  1. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #171

    zbook said:
    1) check the operating system and drive:
    2) open administrative command prompt and type or copy and paste:
    3) sfc /scannow
    4) dism /online /cleanup -image /checkhealth
    5) dism /online /cleanup-image /scanhealth
    6) dism /online /cleanup-image /restorehealth
    7) chkdsk /scan
    8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    Windows PowerShell
    Copyright (C) 2016 Microsoft Corporation. All rights reserved.

    PS C:\Windows\system32> sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.
    PS C:\Windows\system32> dism /online /cleanup -image /checkhealth

    Error: 87

    The -image option is missing a required argument.
    For more information, refer to the help by running DISM -image /?.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
    PS C:\Windows\system32>
    PS C:\Windows\system32> dism /online /cleanup -image /checkhealth

    Error: 87

    The -image option is missing a required argument.
    For more information, refer to the help by running DISM -image /?.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
    PS C:\Windows\system32> dism /online /cleanup -image /checkhealth

    Error: 87

    The -image option is missing a required argument.
    For more information, refer to the help by running DISM -image /?.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
    PS C:\Windows\system32>
      My Computers


  2. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #172

    Open administrative command prompt and type or copy and paste:

    C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limitaccess

    Are you on a domain?

    Post the results into the thread using the method in the earlier post.
      My Computer


  3. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #173

    zbook said:
    Open administrative command prompt and type or copy and paste:

    C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limitaccess

    Are you on a domain?

    Post the results into the thread using the method in the earlier post.
    Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\Windows\system32> C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limitaccessC:\windows\system32>dism : The term 'C:\windows\system32>dism' is not recognized as the name of a cmdlet, function,script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path iscorrect and try again.At line:1 char:1+ C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limit ...+ ~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (C:\windows\system32>dism:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundExceptionPS C:\Windows\system32>
      My Computers


  4. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #174

    Try these once again as there was a typo in the first post:

    1) dism /online /cleanup-image /checkhealth
    2) dism /online /cleanup-image /scanhealth
    3) dism /online /cleanup-image /restorehealth

    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
      My Computer


  5. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #175

    Try these:
    1) dism /Online /NoRestart /Cleanup-Image /RestoreHealth
    2) Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:C:\$Windows.~BT\Sources\Install.esd:1 /limitaccess
      My Computer


  6. Posts : 481
    WIn 10 pro 64bit
    Thread Starter
       #176

    zbook said:
    Try these once again as there was a typo in the first post:

    1) dism /online /cleanup-image /checkhealth
    2) dism /online /cleanup-image /scanhealth
    3) dism /online /cleanup-image /restorehealth

    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\Windows\system32> C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limitaccessC:\windows\system32>dism : The term 'C:\windows\system32>dism' is not recognized as the name of a cmdlet, function,script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path iscorrect and try again.At line:1 char:1+ C:\windows\system32>dism /online /cleanup-image /RestoreHealth /limit ...+ ~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (C:\windows\system32>dism:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundExceptionPS C:\Windows\system32> dism /online /cleanup-image /checkhealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0No component store corruption detected.The operation completed successfully.PS C:\Windows\system32> dism /online /cleanup-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The component store is repairable.The operation completed successfully.PS C:\Windows\system32> dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\Windows\system32>
      My Computers


  7. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #177

    Okay.
    So as of now both scannow and restorehealth are working properly
      My Computer


  8. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #178

    Now install whocrashed and bluescreenview
    Blue screen of death (STOP error) information in dump files.
    http://www.resplendence.com/whocrashed


    One step with results was not displayed:

    chkdsk /scan

    Please post using the method in the earlier post.


    Perform windows updates
    reboot
      My Computer


  9. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #179

    Are you able to pick up the pace as there is a lot to be accomplished?
      My Computer


  10. Posts : 38,420
    windows 10 professional version 1607 build 14393.969 64 bit
       #180

    What's happening?
      My Computer


 
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