New
#1
BSOD and failed to read data from disk" error backing up to ext. HDD
Hi
I am running windows 10 on a Lenovo y510p
I have been having problems with crashed all week and have narrowed it down to being only when I am trying to make a back up to an external HDD.
It has happened with 2 hard drives - one of which was bought this week because of the problem.
I have done a bit of trial and error digging around but now I'm stumped. - Sorry for the long description but its been a journey.
So - Making a differential image back up with easeus todo (as I have been doing for months) resulted in a bluescreen which led to a failed reboot - no bootable media error. Though when I turned the system off and restarted it booted normally - if a little slowly.
I thought it might be the external drive so I got a new one - same thing
I though it might be EaseUS Todo so I bought Acronis - same thing
I tried doing a file back up with WD Backup and the same thing happened
(incidentally I use File History on another ext. drive and that is working fine)
So I ran Check Disk (by right clicking on my C drive and going to properties - tools etc.) No errors detected
I tried just plain copying a big chunk of data and got the same bluescreen
And then I noticed that it kept getting hung up on a particular file - a Jpeg. I tried opening the jpeg with windows picture viewer and it hung the system So I deleted this file.
I hoped that was it... but then Acronis gave me the same bluescreen/ no bootable media sequence.
So I went through what programs I have installed recently and remembered I have switched anivirus to Bitdefender a little before all this started, maybe its this? So I Have uninstalled it and am just using Windows Defender for now.
And... this time Acronis did not crash the system - but it has hit an error message which says:
"failed to read data from the disk - Failed to read from sector '175.235.952' of hard disk '1'. Try to repeat the operation. If the error persists, check the disk using Check Disk Utility and create a backup of disk. Failed to read snapshot. (0x10C45A) CRC error. (0x100155)"
With the options to retry, ignore, ignore all, cancel
I retried but got the same thing.
I have checked every disk/ partition that I can: C: and D(: which is the Lenovo recovery partition) and my external hard drives
There are other partitions which I get no option to check.
I don't know what it means by "create a back up of the disk" if its not what I'm already doing...
Now I'm lost - I want to back up my drive - or maybe have the option to clone it if this HDD is going kaput, but will I just carry this mess with me?
Windows is up to date - in fact the latest update was installed this morning...
Suggestions and help very much appreciated - I can send the previous error codes if that will help.
Thanks in advance
Oliver