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Open administrative command prompt and type or copy and paste:
1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread
Make sure that there is no over clocking while troubleshooting.
Sometimes there are problems in the bios that produce bsod.
The bios in your computer: BIOS Version/Date American Megatrends Inc. F8, 18/09/2015
Please check to see if this is the most up to date version.
To ensure that there are no improper bios settings please reset the bios.
Sometimes there can be failure to boot after resetting the bios.
So please make sure your files are backed up.
Please make a backup image with Macrium: Macrium Software | Macrium Reflect Free: Macrium Software | Macrium Reflect Free
And please create a restore point.How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
Windows driver verifier is a tool that is used to find misbehaving drivers.
It will repetitively produce bsod until it is turned off or until all misbehaving drivers are fixed.
In the left lower corner search type verifier. A pop up will appear to make customized settings for the tests and for the drivers.
This link has the customized settings: Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
In order to use windows driver verifier you must know how to navigate through the windows recovery or advanced troubleshooting menu.
To practice navigating though this menu open administrative command prompt and copy and paste:
shutdown /r /o /f /t 00
To turn off windows driver verifier you will navigate to startup options (not startup repair). In startup options it will restart and you will select #6 safe mode with command prompt. You will then type verifier /reset to turn off windows driver verifer. In case safe mode with command prompt verifier /reset does not turn off windows driver navigate in the windows advanced trouble shooting menu to command prompt.This is where you will see X:\windows \system32\cmd.exe
Enter the command: verifier /bootmode resetonbootfail to turn off windows driver verifier.
In case safe these two methods do not turn off windows driver verifier you can use the restore point that was recently created. Using this method though is likely to lose the minidmp file so it is the backup option.
Once windows driver verifier is turned off you will reboot to the desk top and use software to analyze the minidump files produced by windows driver verifier.
Download and install Bluescreenview and Whocrashed. They may each provide additional information in processing the minidmp files.
Blue screen of death (STOP error) information in dump files.
http://www.resplendence.com/whocrashed
When windows driver verifier produces a bsod the window will display a stop code. The stop code is typically driver verifier detected violation. Sometimes it will display the misbehaving driver in the form *.sys. If you see this you will record it. Each time you have a bsod you will want time to view the windows.
To modify the settings so that you have time to view the bsod window: Keyboard: win + r keys simultaneously > type or copy and paste: sysdm.cpl > click advanced tab > under startup and recover click settings > under system failure un-check automatically restart.
BSOD Finding and fixing them - Microsoft Community
Whenever a bsod occurs and your return to the desktop you will use bluescreenview and whocrashed to analyze the minidump. Then you will uninstall the misbehaving driver or application. The process will continue until you no longer have any bsod. You can reinstall drivers either immediately after they are removed or after all misbehaving drivers have been uninstalled. This is personal preference. The end result should be the same. Once there are no more bsod you will run windows driver verifier for 36 hours of typical computer use. If there are no longer any bsod the troubleshooting will be completed and preventative maintenance will have been performed.
When you have bsod please update or post a new zip file:
BSOD - Posting Instructions - Windows 10 Forums
We will process the windows driver verifier produced bsod minidmp files and guide you through the process.
Once you are comfortable navigating through the windows advanced troubleshooting menu, have created a new restore point, have backed up your files, and have made an image using Macrium you can start windows driver verifer.
Last edited by zbook; 01 Jul 2017 at 15:04.