Bsod MEMORY_MANAGEMENT error code: 0x0000001a

Hi there,

I've asked your help about the same bsod, some month ago on 7Forum. At the time i was on 7 to test it's stability on my previous mobo ( i was convinced that my mobo wasn't compatible with Win 10 ). At the time you couldn't help me, cause there were activation problems with the 7th.

Now I have replaced my unstable old motherboard ( msi x99 krait ), with this asus x99 strix,
I came back to Win 10. I've not even finished to install back my steam games, and just a while ago i've got my first bsod on win 10. Sound to me like a -> Welcome back

It is the same bsod of the last time, and the same one I've got for like one year and half, on the last motherboard, on both win 10 and 7 ( on the old mobo i had frequently also other kind of bsods ).

I tried a memory benchmark with XTU, but not yet a memtest86 test.
Following the rules of this forum, I've attached the DM log and a screenshot of Blue Screen View.
If you need something else, I'll provide it as soon as possible.

Ps. For reference, here's my previous post -> https://www.sevenforums.com/bsod-hel...x0000001a.html

Pps. I'm sure this installation of win 10 is legit, cause the product key was sent me by Microsoft days ago ( i had problem to reactivate on the new mobo ).


Attachment 139024Attachment 139025

​UPDATE: Another bsod right now.
I just set in the bios the asus optimal mode and the boot logo off.

EDIT -> UPDATE 2
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I've got two other bsod yesterday night. The first one was ->

- SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e

The second was another -> MEMORY_MANAGEMENT 0x0000001a.

I've attached the new Dmlog with all the 4 bsod so far.

The last occurred when I shut down the pc. This is insane ç_ç
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EDIT2 -> UPDATE 3

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Another BSOD while shutting down the pc this morning.
I've ran the windows memory diagnostic and in the event viewer, I found memory errors ( and a lot of different more ). I'm going to run memtest86 but here is the thing. I've ran memtest many times during this one year and half, everytime i had bsods. It found some errors a couple of time and never more, all the consecutive tests done in the while were good ( 0 errors even after hours of test ). I've read online that sometime memtest86 gives false readings and when that happens, a bench with burnin test, could help to understand if sticks are faulty or not. So i dunno what i have to believe here. I had problem on another pc with ram, but in that case the behaviour of the system was unmistakable ( freeze while browsing, pc didnt't start up and lot of error in memtest ).

I'm attacching an updated dmlog. In the mainwhile i'll do some pass in memtest.
Additional info: it give me bsod very randomly. Sometimes just browsing, sometimes after i've played a bit ( the last game i played yesterday was Rime on steam ).

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EDIT3 -> UPDATE 4

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Right now two different bsod, the first while browsing FB on Chrome ( kernel security check if i'm not wrong ).
The second while logging on windows ( memory management ).
Win it didn't generated dump file it seems. I still have to run memtest, if only my pc let me prepare the bootable usb...

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EDIT4 -> UPDATE 5


--------------------------------------------------------------------------------------------------I've ran memtest86 for the last 19h ( 5 pass ). It found me 3380 errors. I can't attach one of those log the new memtest ( version 7.3 ) can save. For some reason, when i try the test of the new memtest, the pc crash and all i can do is reset the pc. This version 4.3.7 seems to run perfectly. But still i don't know if these readings are correct. Here's a photo of the test, taken from my tablet. This is the test done with all the sticks plugged in. Now i'll start testing every single stick of ram.


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EDIT5 -> UPDATE 6


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I've finished all the test on every single stick of ram. Memtest din't find any error this time.
How is that possible? It finds errors when all the sticks are plugged in, but didn't find nothing on the single sticks?
I don't understand. Btw after i've plugged in back all the four stick of ram, i've had another BSOD while login in windows ( KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ).

Pls somebody help me to fix this mess.

Hi Myashi,

The minidump files 3 on 6/11 and 2 on 6/12 all when debugged indicate memory.

You have already some studies and the prior link I still need to review.

The logs that you sent were in a foreign language and I was not able to read them.
If possible please resend the log in English so that we can troubleshoot them.

For the memory testing please run memtest86+ version 5.01 for at least 8 runs. This may take hours so plan to run it overnight.
Memtest86+ - Advanced Memory Diagnostic Tool
For the testing of the RAM and DIM slots/motherboard lets try this method:
On your next test start with only one ram in one dim.
Then test another ram in the identical dim.
This should give us information about each ram in only one dim.
Then perform the same testing in a second dim with each RAM.
The final test will be both ram in the two dim that were already tested.
For each test make sure that you have at least 8 runs. It sometimes takes runs in the teens to find faulty memory.
After each memtest86+ test of > 8 runs please post an image into the thread.
If you have faulty RAM it will display as error. With the above method each RAM will have been tested three times and each dim will have been tested 5 times.
I suspect you will need to replace faulty RAM and will await the Memtest86+ version 5.0 test results
Again please see what you can do to repost the logs in English so we can troubleshoot them.

I've got another BSOD after the win login.
I've attached an updated log + a blue screen view for quick reference.

Here's what I've done following your instructions:

- Windows fast start up turned off ( also i've disabled fast boot from Asus bios )

- Uninstalled Avast in safe mode with Avast Clear Utility

- Yes I do use the steam client, but I don't play online ( multiplayer ) games such CounterStrike, i just play single player games. Here's my list:

Deus Ex Mankind Divided;
Dishonored 2;
Prey ( 2017 remake );
Hitman ( 2016 );
Rise Of The Tomb Raider;
Rime;
Mafia 3;
Watchdogs 2 ( steam version with linked account in Uplay client );
Resident Evil 7;
Nier Automata;
Tales Of Berseria

I've uninstalled Steam and with it all these games ( usually are not installed in the system but on a different drive, cause i have a small ssd only for windows and the os ). I never delete games, i format my C: drive and when I do a clean install of the os, I simply reinstall the clients ( like steam, uplay, origin and gog galaxy ). Doing so I've just have to go online for a first launch or sometime verify the cache or repair, if some file is missing.

- I've reinstalled Mass Effect Andromeda just right yesterday. Anyway now is uninstalled.

- I've ran the windows store troubleshooter. It found two problems but just one wasn't fixed ( windows store cache may be damaged -> not fixed ). I've attached the pdf with all the details.

- Scan with MalwareBytes free done with 0 problems. Report attached.

- The full scan ( it takes a lot of time to end ), found a troian in the recycled bin. Successfully removed ( i can't find a way to get the report on .txt ).