Blue Screen Stop Code

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  1. Posts : 206
    Windows 10
       #1

    Blue Screen Stop Code


    Every couple days my windows 10 goes to a blue screen and buzzed for a few minutes before it restarts. It says STOP CODE. I went to the event viewer after it restarted and took these two screenshots (days apart). What's going on? How do I fix it?
      My Computer


  2. Posts : 1,594
    win10 home
       #2

    Go to your Reliability History and if there are any red flags, put your cursor on the "check for a solution" option then RIGHT click on it.This will bring up a menu which will then allow you to select and left click on "View tech details"This will open a data page and the Bucket ID line will give you the cause of the problem.Select the line and paste it into a search engine and hopefully might give a solution.
      My Computer


  3. Posts : 564
    Windows 10 Pro x64 21H1
       #3

    A BSOD with a buzz could be a variety of factors. Could be these factors.

    1. CPU or GPU overheating
    2. Hard drive/SSD failing
    3. Memory (RAM) problems
    4. Drivers could cause BSODs
    5. USB device could cause BSODs.
    6. PCIe Card failing
    7. Possible Motherboard problem or Power Supply Problem.

    What will definitely help is if you are able to tell us the stop code is, as it could be "WHEA_UNCORRECTABLE_ERROR" OR "DRIVER_IRQL" ERROR of some sort. Also could have watchdog violations, so, we need the BSOD stop code, as in the previous post, the reliability history can identify that if a kernel minidump was created.
      My Computer


  4. Posts : 206
    Windows 10
    Thread Starter
       #4

    Here is a screenshot from Reliability History:Attachment 138435
      My Computer


  5. Posts : 564
    Windows 10 Pro x64 21H1
       #5

    This bluescreen is called CID_HANDLE_DELETION, and it appears to be an infrequent BSOD. Let's ask these questions.

    1. Did you install any new software programs recently?
    2. Did you buy and install new hardware?
    3. Did you recently update any drivers?
    4. Are you running any programs when the BSOD occurs?

    This BSOD can happen if you have a corrupt registry, failed driver install, defective hardware, or a program that maybe be failing to run. Defective hardware can include RAM, Hard drive, CPU, MB, etc.

    Are you able to give me your system specifications? That will also help.
      My Computer


  6. Posts : 545
    seL4
       #6

    Hi,

    Could you please run the log collector tool, this will greatly help us in solving your problem.

    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  7. Posts : 206
    Windows 10
    Thread Starter
       #7

    Here is the log, I ran the tool 3 minutes after the screen buzzed for two seconds and shutdown. - Len
      My Computer


  8. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Attachment 139751

    Please use: BSOD - Posting Instructions - Windows 10 Forums

    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  9. Posts : 206
    Windows 10
    Thread Starter
       #9

    I thought the BSOD issue had stopped since I restart every morning, but when I leave it on 24/7, the issue returns. I ran the diagnostic tool and I'm uploading it to see if the issue can be fixed
    Attachment 145254
      My Computer


  10. Posts : 33
    Windows 10 x64 - Windows 7 SP1 x86
       #10

    Have you read the instructions carefully? It appears that you have uploaded a script file?
      My Computer


 

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