BSOD when trying to flash my old Nokia phone

frikic · 20 Mar 2017

Hi,
So i followed some instruction for downgrading phone software and drivers had to be changed, so i guess this is a possible cause, but i want to be sure.
Attachment 125894

Thanks

philc43 · 21 Mar 2017

It looks like the BSOD happened while your phone was connected and transferring data via USB.

Code:

FAILURE_BUCKET_ID:  0x139_3_USBXHCI!Bulk_Transfer_CompleteCancelable

BUCKET_ID:  0x139_3_USBXHCI!Bulk_Transfer_CompleteCancelable

PRIMARY_PROBLEM_CLASS:  0x139_3_USBXHCI!Bulk_Transfer_CompleteCancelable

You have one USB serial driver in your list of drivers which is really old: usbser_lowerfltx64.sys
As far as I know this comes from Nokia so I would try and see if there is a more recent W10 interface for Nokia phones.

axe0 · 21 Mar 2017

Check ASUS for BIOS updates and run a chkdsk on your partitions, you could copy/paste following command in an admin command prompt. You wouldn't want to run chkdsk without any parameter or in Windows Explorer.

Code:

chkdsk C: /r&chkdsk D: /r&chkdsk E: /r&chkdsk G: /r

This could take hours to a day (2 with bad luck)

Chkdsk may not have anything to do with the problem, but it's good practice to do it for the health of Windows :)

frikic · 21 Mar 2017

Ok thanks for your insights and recommendations, i will check hard drives also.