Windows 10: BSOD when trying to flash my old Nokia phone Solved

  1.    20 Mar 2017 #1

    BSOD when trying to flash my old Nokia phone

    So i followed some instruction for downgrading phone software and drivers had to be changed, so i guess this is a possible cause, but i want to be sure.
    Attachment 125894

      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,562
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       21 Mar 2017 #2

    It looks like the BSOD happened while your phone was connected and transferring data via USB.

    FAILURE_BUCKET_ID:  0x139_3_USBXHCI!Bulk_Transfer_CompleteCancelable
    BUCKET_ID:  0x139_3_USBXHCI!Bulk_Transfer_CompleteCancelable
    PRIMARY_PROBLEM_CLASS:  0x139_3_USBXHCI!Bulk_Transfer_CompleteCancelable
    You have one USB serial driver in your list of drivers which is really old: usbser_lowerfltx64.sys
    As far as I know this comes from Nokia so I would try and see if there is a more recent W10 interface for Nokia phones.
      My ComputersSystem Spec

  3. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       21 Mar 2017 #3

    Check ASUS for BIOS updates and run a chkdsk on your partitions, you could copy/paste following command in an admin command prompt. You wouldn't want to run chkdsk without any parameter or in Windows Explorer.
    chkdsk C: /r&chkdsk D: /r&chkdsk E: /r&chkdsk G: /r
    This could take hours to a day (2 with bad luck)

    Chkdsk may not have anything to do with the problem, but it's good practice to do it for the health of Windows :)
      My ComputersSystem Spec

  4.    21 Mar 2017 #4

    Ok thanks for your insights and recommendations, i will check hard drives also.
      My ComputerSystem Spec


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