1.    20 Mar 2017 #1
    Join Date : Feb 2017
    Posts : 11
    Windows 10

    BSOD when trying to flash my old Nokia phone


    Hi,
    So i followed some instruction for downgrading phone software and drivers had to be changed, so i guess this is a possible cause, but i want to be sure.
    Attachment 125894

    Thanks
      My ComputerSystem Spec
  2.    21 Mar 2017 #2
    Join Date : Nov 2015
    Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64

    It looks like the BSOD happened while your phone was connected and transferring data via USB.

    Code:
    FAILURE_BUCKET_ID:  0x139_3_USBXHCI!Bulk_Transfer_CompleteCancelable
    
    BUCKET_ID:  0x139_3_USBXHCI!Bulk_Transfer_CompleteCancelable
    
    PRIMARY_PROBLEM_CLASS:  0x139_3_USBXHCI!Bulk_Transfer_CompleteCancelable
    You have one USB serial driver in your list of drivers which is really old: usbser_lowerfltx64.sys
    As far as I know this comes from Nokia so I would try and see if there is a more recent W10 interface for Nokia phones.
      My ComputersSystem Spec
  3.    21 Mar 2017 #3
    Join Date : Jun 2015
    Posts : 12,864
    Windows 10 Pro

    Check ASUS for BIOS updates and run a chkdsk on your partitions, you could copy/paste following command in an admin command prompt. You wouldn't want to run chkdsk without any parameter or in Windows Explorer.
    Code:
    chkdsk C: /r&chkdsk D: /r&chkdsk E: /r&chkdsk G: /r
    This could take hours to a day (2 with bad luck)

    Chkdsk may not have anything to do with the problem, but it's good practice to do it for the health of Windows
      My ComputersSystem Spec
  4.    21 Mar 2017 #4
    Join Date : Feb 2017
    Posts : 11
    Windows 10
    Thread Starter

    Ok thanks for your insights and recommendations, i will check hard drives also.
      My ComputerSystem Spec

 


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