BSOD while playing Counter-Strike: Global Offensive


  1. Posts : 2
    window 10 Home Single Language
       #1

    BSOD while playing Counter-Strike: Global Offensive


    BSOD occur while playing Counter-Strike: Global Offensive. it happen after many days i start playing this game.
    I used to find many solution, but it doesn't work.

    Now I just only found some clue (ntoskrnl.exe+14a6f0)

    Please help

    Ly menglong
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Hi lymenglon,

    Welcome to the 10forums :)

    Now I just only found some clue (ntoskrnl.exe+14a6f0)
    That isn't really a clue, it means that the Windows kernel was the last active in the thread with offset 14a6f0, this is normal because the Windows kernel is the one that calls the bugcheck routine.
    Code:
    5: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffff9300`aeba9fb8 fffff801`c175e829 nt!KeBugCheckEx
    01 ffff9300`aeba9fc0 fffff801`c175ce07 nt!KiBugCheckDispatch+0x69
    02 ffff9300`aebaa100 fffff801`c178f759 nt!KiPageFault+0x247
    03 ffff9300`aebaa290 fffff801`c1675c9a nt! ?? ::FNODOBFM::`string'+0x2cbc9
    04 ffff9300`aebaa390 fffff801`c1aebd04 nt!MmProbeAndLockPages+0x25a
    05 ffff9300`aebaa4a0 fffff801`c1aeb92f nt!MmCopyVirtualMemory+0x364
    06 ffff9300`aebaa950 fffff801`c1aeb7cb nt!MiReadWriteVirtualMemory+0x15f
    07 ffff9300`aebaa9d0 fffff801`c175e393 nt!NtReadVirtualMemory+0x1b
    08 ffff9300`aebaaa10 00007fff`faca68b4 nt!KiSystemServiceCopyEnd+0x13
    09 00000000`01ede468 00000000`00000000 0x00007fff`faca68b4




    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My Computers


  3. Posts : 2
    window 10 Home Single Language
    Thread Starter
       #3

    Sir.

    I'm not yet understand at all, anyway can you tell me that the problem cause from hardware or software?
    If I install a new window 10 or other window, would this problem can be solve?
    If this problem cause from hardware, which hardware should I replace?

    Thank you so much.

    Ly menglong
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    Sorry, I forgot it may be a little technical
    If you'd like, I could try to explain it :)

    The problem looks to be software.
    I can't say if the problem will go away when you reinstall Windows, because if you would install everything all over again as soon as Windows is finished installing you could pretty much be back at the beginning.

    Follow the instructions in my previous post and post back when another BSOD occurs.
      My Computers


 

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