BSOD watching YouTube fullscreen/exiting fullscreen Solved

  1. Posts : 3
    Windows 10 Home x64
       13 Dec 2016 #1

    BSOD watching YouTube fullscreen/exiting fullscreen

    For like an half a year I have been getting blue screens, sometimes randomly when watching Youtube videoAttachment 113450s, sometimes exiting fullscreen and immediately doing something else, like going into another tab etc.

    I have tried to fix it by searching for the error THREAD STUCK IN DEVICE DRIVER, but with not much success. Some times after uninstalling old driver with DDU, and installing a different one, it has worked for fine for a day to half a week, but then same thing happens again. I have tried latest beta drivers, stable drivers, older drivers, nothing works.

    With WhoCrashed, I saw dxgkrnl.sys was causing it, now I uninstalled the drivers and windows automatically installed some other ones, so i could get my other screen working. I was afk, and when I came back it was in the lock screen so it had gotten a blue screen while idling.

    It would be so helpful to get a fix to this, because it is really frustrating getting blue screens while watching YouTube in the morning, when I only have like a half an hour of time.
    Last edited by temaman17; 14 Dec 2016 at 00:15.
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,582
    Windows 10 Pro X64 1809 17763.55
       14 Dec 2016 #2

    Can you run DM_Log_collector again and upload that zip file please. The msinfo32.nfo file is corrupt and I need to look at it to see what video card you have as it is not showing up in the dxdiag.txt file.

    The last couple dumps show a problem with atikmdag.sys
    BugCheck 100000EA, {ffff9986a1171080, 0, 0, 0}
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    I'm guessing this is for your Asus Strix R9 390 DCIII which is based on a ATI/AMD Radeon technology. Can you look for a newer driver for it? I can't find any.
      My ComputersSystem Spec

  3. Posts : 3
    Windows 10 Home x64
    Thread Starter
       14 Dec 2016 #3

    Yes I ran the tool and i have a zip file in my desktop and i attached it to the post, do I need to run it again?
      My ComputerSystem Spec

  4. Posts : 3
    Windows 10 Home x64
    Thread Starter
       14 Dec 2016 #4

    Well this older version seems to have been working fine, I'll check if this works and come back if BSOD'ing again.
      My ComputerSystem Spec


Related Threads
Hi, Today i started having a weird issue with fullscreen on Youtube. I have Youtube on my left monitor and twitter on my right monitor. When I click fullscreen on the youtube video i get one of two problems. I either get:
Whenever I attempt to watch a video on YouTube in full-screen mode, my taskbar stays. However, while it is fully in full-screen, the taskbar hides things like the actual full-screen button. Can someone help? 108221
I've tried so many things to no avail. Finally came to my senses to post on a forum.
When i see a YouTube film on full screen and afterwards press esc than there is a problem. By taskbar is on top of the screen. And after pressing esc button the tabs are behind the taskbar why ?
Can't watch video on Edge in Fullscreen without taskbar getting in the way. Can someone help?
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:06.
Find Us