multiple BSOD's playing Overwatch, ntoskrnl.exe

  1. Posts : 2
    Windows 10 x64

    multiple BSOD's playing Overwatch, ntoskrnl.exe

    Hi! I've been having numerous crashes of Overwatch and Google Chrome for the past several weeks. I've been trying to troubleshoot the crashes but haven't been successful so far. I've attached the minidump files to this thread. If anyone can point me to what the problem is I'd be incredibly happy.

    Thank you!

    EDIT: I forgot to add that the BSOD's have started happening since I've installed a new graphics card, PSU, and RAM.
    Last edited by TygarRamses; 16 Jul 2016 at 20:58.
      My Computer

  2. Arc's Avatar
    Posts : 1,626
    Microsoft Windows 10 Home

    Your motherboard says .....

    Whereas your RAM runs at ....
      Speed                         1867MHz
      Manufacturer                  Kingston
      Serial Number                         
      Asset Tag Number
    Overclocking, with a very little mismatch speed. And, Overclocking may cause all the BSODs.

    Please set the RAM speed to 1333 MHz and see how it goes.
    Further troubleshooting may be needed depending on the result.
      My Computer

  3. Posts : 2
    Windows 10 x64
    Thread Starter


    So I've changed my RAM speed to 1333MHz but still received a BSOD yesterday. So far today google chrome has crashed a couple of times but no BSOD. I've attached a new minidump file to my original post.
      My Computer

  4. Arc's Avatar
    Posts : 1,626
    Microsoft Windows 10 Home

    Please upload the new files in the current posts, not changing the original post. That will be helpful if some other people want to have a look at the issue.

    Now, test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    Take a camera snap of the memtest86+ window before closing the program. Let us see it.

    For the Google Chrome, Disable Hardware Acceleration there.
    1. Open Chrome. Click on the icon on the top right corner.
    2. Click on Settings in the list.
    3. Scroll down to the bottom of the resulting page. Click on 'Show Advanced Settings'.
    4. Again Scroll down to the bottom. Uncheck 'Use Hardware Acceleration when available'.
    5. Accept the restart.

    See how it goes.
      My Computer


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