Windows 10: video tdr failure: nvlddmkm.sys

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  1. Posts : 13
    windows 10 Pro
       01 Jun 2016 #1

    video tdr failure: nvlddmkm.sys


    Dear Windows Ten Forum guys,

    I get these random blue screen of death errors and i have tried certain "fixes" i could find when i tried to google this error.
    So far nothing worked and im beginning to wonder if i need to replace my pc. I only use this system for my studies at the moment so i consider replacing it as a waste of money. It was working fine up until four months ago.
    I have added the log file as instructed. I have also added some system speccs in my profile. Please tell me if i need to add some more speccs.
    Can someone please have a look at the log file and/or tell me whats the best thing i can do?

    Thanks in advance,
    Joseph
      My ComputerSystem Spec


  2. Posts : 12,132
    Windows 10 Pro
       01 Jun 2016 #2

    Hi j00p,

    Welcome to the 10forums

    What kind of fixes are you talking about exactly?

    Please update the BIOS from ASUS
    P5N-D | Motherboards | ASUS Global


    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 82804
    Code:
    0: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`96800000 fffff801`9749d000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jan 29 10:02:12 2016 (56AB2A94)
        CheckSum:         00C54B7A
        ImageSize:        00C9D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


  3. Posts : 13
    windows 10 Pro
    Thread Starter
       01 Jun 2016 #3

    hey there,

    woah thanks a lot this looks like something i can work with.
    Ill try it tomorrow afternoon as soon as i can. Ill keep you posted.

    Greetings Joseph
      My ComputerSystem Spec


  4. Posts : 13
    windows 10 Pro
    Thread Starter
       06 Jun 2016 #4

    Dear Windows Ten Forum guys,

    Thanks again for the help with my driver. I have just followed the above instruction and i am currently using my pc without any problems. So far so good.

    Thanks and greetings,

    Joseph
      My ComputerSystem Spec


  5. Posts : 12,132
    Windows 10 Pro
       06 Jun 2016 #5

    Good to hear
      My ComputersSystem Spec


  6. Posts : 13
    windows 10 Pro
    Thread Starter
       11 Jun 2016 #6

    it came back


    Dear TenForums guys,

    The BSOD problem is back, although they appear to happen less frequently. I have added another log file. Do you think the problem is that the driver updates automatically into one that my system cant hanlde?

    greetings Joseph
    Last edited by j00p; 11 Jun 2016 at 08:29. Reason: forgot attachment
      My ComputerSystem Spec


  7. Posts : 12,132
    Windows 10 Pro
       11 Jun 2016 #7

    Drivers won't be updated unless you say so.

    Have you updated your drivers, they do not look updated.
    Code:
    2: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff800`55560000 fffff800`561fd000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jan 29 10:02:12 2016 (56AB2A94)
        CheckSum:         00C50BCB
        ImageSize:        00C9D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I suggest that you try this one, uninstall and install using above instructions.
      My ComputersSystem Spec



  8. Account closed as requested
    Posts : 72
    Windows 10 Home x64 v1511, many others virtualized
       12 Jun 2016 #8

    Hi j00p, as I have identical mobo and similar config, I had the same issues - TDR errors and/or frozen system. Because there is absolutely no support for nForce mobos from neither Asus & Nvidia nor Microsoft, I had to make some changes you can try.

    1. replacing nForce SATA/RAID controller driver with generic Standard Dual-channel IDE Controller driver in Device Manager
    2. disabling all power saving options in Device Manager and in Power Options
    3. (the most important change) replacing old Zotac Geforce 550Ti graphics card with new one based on AMD Radeon GPU.

    Now is my system definitely rock-stable as it was under Win7, but at the cost of buying new graphics card. I didn't manage to make the combination consisiting of nForce mobo + GeForce + Win10 fully stable (and I tried almost everything), and I doubt it is possible at all. So my suggestion is: try any Radeon (not necessarilly new one) instead of GeForce card.
      My ComputerSystem Spec


  9. Posts : 12,132
    Windows 10 Pro
       12 Jun 2016 #9

    Hi valihrach,

    Some of your suggestions are not for TDR problems, TDR problems are video related and things as sata/raid controller driver replacement have nothing to do with video related things.

    The third thing is a personal opinion and may not be a solution for the OP, many will say that AMD sucks where many others will say that Nvidia sucks.
      My ComputersSystem Spec



  10. Account closed as requested
    Posts : 72
    Windows 10 Home x64 v1511, many others virtualized
       12 Jun 2016 #10

    Some clarification to previous posts:

    The only meaning of TDR error is "graphics hardware is not responding and system cannot reset & reconnect to it, so restarts itself". It may have many causes, for example: faulty hardware, bad (not only vga) driver, OS ACPI function call, PCI Express frequency/timing change, PnP reconfig etc. Not necessarily graphics-related cause, only manifestation of deeper system/OS problem (graphics card - mobo - OS interaction). Geforce cards are more prone to these errors than Radeons.

    Spent too much time analyzing, googling and trying to solve the same problem on the same hardware, I don't want to cover all details. But some findings and observations:

    - nForce-based mobos in conjunction with GeForce cards (systems fully stable under Win7) show TDR errors only under Win10 even if used with the same drivers; these errors manifests itself while the system is lazy, never under heavy load
    - stability of my P5N-D system (used for 6 years under Win7 without problems) was improved by disabling all power & sleep options (which modify acpi/pci-e behavior a bit)
    - similar effect using generic sata drivers (which impacts pci-e communication too) but never got 100% stable system
    - trying very old Radeon HD3650 card - no problems; so I gave up using GeForce card and bought new Radeon - I have rock-solid system again.

    2 axe0: Not so personal opinion but sadly personal experience. And borrowing spare old Radeon for testing is relatively easy I think. Sure you may retain your own opinion if you want but in this case imo you are a little bit wrong.
      My ComputerSystem Spec


 
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