New
#1
VIDEO_SCHEDULER_INTERNAL_ERROR when plugged in
Hello there all! I'm experiencing a strange problem at the moment, that ends with a bug check with the string VIDEO_SCHEDULER_INTERNAL_ERROR. This has suddenly started happening yesterday.
While my battery is not plugged into AC power source, everything just works normally.
When I plug in AC power source, the screen all goes black. My cursor blinks for a moment with about 5 seconds intervals and changes to "working" cursor randomly. And if I try to do anything (pressing keys or mouse buttons), a BSOD appears saying VIDEO_SCHEDULER_INTERNAL_ERROR.
If I start my computer while plugged in, boots normally but again black screen occurs at logon page, where I enter the password, then crashes with the same string again if I press anything.
If I start my computer while plugged in but disconnect power source while booting, everything works again but my computer crashes with the same error, this time it occurs whether I press any buttons or not, or randomly.
What I've tried and happened:
- Updating both graphics drivers: didn't solve my problem.
- Running System File Checker: nothing found.
- Scanning for viruses: nothing found.
- Analyzing dump files: found that igdkmd64.sys is the main source of the error, with watchdog.sys is crashing my computer at the end because it can't retrieve my computer to normal state.
- Uninstalling both Intel and NVIDIA drivers with DDU in safe mode and then reinstalling Intel and NVIDIA drivers in this order: Problem appeared again after I installed Intel drivers.
Using the tool provided in the BSOD section, I generated every needed info and uploaded as an attachment. Any help would be appreciated. Thanks!
For quick info:
Windows 10 Enterprise x64
16 GB RAM
NVIDIA GeForce GTX 970M & Intel HD Graphics 530
EDIT: Tried uninstalling and reinstalling drivers, nothing changed.
Last edited by InfraTau; 14 May 2016 at 04:58.