New
#1
Random restart
Getting random restarts sometimes while gaming and sometimes while watching youtubes
Getting random restarts sometimes while gaming and sometimes while watching youtubes
Hello don18w and welcome to tenforums! :)
I looked at the dump file and you experienced a hardware failure crash:
Please run the following test:Code:Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums
Note
MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
Cheers, Boris :)
I was thinking it could of been overheating but I wasn't sure. Probably is the ram, sometimes it error ram couldn't be read. I will start the run tonight and get back.
You can use a USB, it works the same as a CD :)
Please remove the ASUS software while troubleshooting, software from the (manufacturers in the case of a laptop) motherboard is known for causing BSOD's although there are just a few motherboard manufacturers for who this counts to.
It seems the crash was a bus error due to no time-out between data A and data B.Code:Start Menu\Programs\ASUS\ASUS Launcher Public:Start Menu\Programs\ASUS\ASUS Launcher Public Start Menu\Programs\ASUS\ASUS Manager Public:Start Menu\Programs\ASUS\ASUS Manager Public Start Menu\Programs\ASUS\AsusVibe Public:Start Menu\Programs\ASUS\AsusVibe Public Start Menu\Programs\ASUS\WebStorage Public:Start Menu\Programs\ASUS\WebStorage Public Start Menu\Programs\ASUS Music Maker Public:Start Menu\Programs\ASUS Music Maker Public Start Menu\Programs\ASUSDVD Public:Start Menu\Programs\ASUSDVD Public
There must something be noted, this was an observation error what means that the CPU wasn't involved with the error but only reported it. We would need a few more dumps to find out more about the crashes to see if this is persistent or not, but there are no more dumps present.
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:
Code:=============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe000a6198a08 Section @ ffffe000a6198b90 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4) Status : 0xfa000010000b0c0f
Posting it as Boris is offline now: Yes, there is another way, using a USB Stick. There is a Auto-installer for USB key version of memtest86+.
Follow this guide for more details about it: MemTest86+ - Test RAM - Windows 10 Forums
Duh, quite disturbing when you quote a tutorial/diagnostics test and the actual links do not come with it.
I couldn't findo reply so I quoted and deleted the quote haha. So maybe my fault. So yeah it happens a out every couple days. I won't use CCleaner for a while then so we can get a good idea. I don't know how it bank 4 fails but only when computer is real hot. Maybe ram is overheating not cpu?