Windows 10: Random restart

Page 1 of 2 12 LastLast
  1.    01 Apr 2016 #1

    Random restart

    Getting random restarts sometimes while gaming and sometimes while watching youtubes
      My ComputerSystem Spec

  2.    01 Apr 2016 #2

    Hello don18w and welcome to tenforums! :)

    I looked at the dump file and you experienced a hardware failure crash:
     The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124.  This bug check indicates that a fatal hardware error has occurred. This  bug check uses the error data that is provided by the Windows Hardware  Error Architecture (WHEA).
    Please run the following test:

    Random restart Diagnostic Test Random restart

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Cheers, Boris :)
      My ComputerSystem Spec

  3.    01 Apr 2016 #3

    Thank you for the welcome.

    I was thinking it could of been overheating but I wasn't sure. Probably is the ram, sometimes it error ram couldn't be read. I will start the run tonight and get back.
      My ComputerSystem Spec

  4.    01 Apr 2016 #4

    Actually I need to burn it on a cd? No other way?
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       01 Apr 2016 #5

    You can use a USB, it works the same as a CD :)

    Please remove the ASUS software while troubleshooting, software from the (manufacturers in the case of a laptop) motherboard is known for causing BSOD's although there are just a few motherboard manufacturers for who this counts to.
    Start Menu\Programs\ASUS\ASUS Launcher	Public:Start Menu\Programs\ASUS\ASUS Launcher	Public
    Start Menu\Programs\ASUS\ASUS Manager	Public:Start Menu\Programs\ASUS\ASUS Manager	Public
    Start Menu\Programs\ASUS\AsusVibe	Public:Start Menu\Programs\ASUS\AsusVibe	Public
    Start Menu\Programs\ASUS\WebStorage	Public:Start Menu\Programs\ASUS\WebStorage	Public
    Start Menu\Programs\ASUS Music Maker	Public:Start Menu\Programs\ASUS Music Maker	Public
    Start Menu\Programs\ASUSDVD	Public:Start Menu\Programs\ASUSDVD	Public
    It seems the crash was a bus error due to no time-out between data A and data B.
    There must something be noted, this was an observation error what means that the CPU wasn't involved with the error but only reported it. We would need a few more dumps to find out more about the crashes to see if this is persistent or not, but there are no more dumps present.

    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:

    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe000a6198a08
    Section       @ ffffe000a6198b90
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfa000010000b0c0f
      My ComputersSystem Spec

  6. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       01 Apr 2016 #6

    don18w said: View Post
    Actually I need to burn it on a cd? No other way?
    Posting it as Boris is offline now: Yes, there is another way, using a USB Stick. There is a Auto-installer for USB key version of memtest86+.

    Follow this guide for more details about it: MemTest86+ - Test RAM - Windows 10 Forums

      My ComputerSystem Spec

  7.    01 Apr 2016 #7

    Duh, quite disturbing when you quote a tutorial/diagnostics test and the actual links do not come with it.
      My ComputerSystem Spec

  8. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       01 Apr 2016 #8

    BorisTheAnimal said: View Post
    Duh, quite disturbing when you quote a tutorial/diagnostics test and the actual links do not come with it.
    Time to make some post templates, my friend. :) It will be very effective.
      My ComputerSystem Spec

  9.    01 Apr 2016 #9

    I couldn't findo reply so I quoted and deleted the quote haha. So maybe my fault. So yeah it happens a out every couple days. I won't use CCleaner for a while then so we can get a good idea. I don't know how it bank 4 fails but only when computer is real hot. Maybe ram is overheating not cpu?
      My ComputerSystem Spec

  10.    01 Apr 2016 #10

    Post a screenshot of Speccy and then we will know if it is a heat issue!

    Speccy download page:

    Cheers, Boris :)
      My ComputerSystem Spec

Page 1 of 2 12 LastLast

Related Threads
Hey guys, not posted in here before, but having a few issues with my windows 10 installation, had a few problems with the previous installation so formatted and re-installed windows 10 only to be faced with the same issue, so posting here. ...
Hello, I'm going to post two different scenarios that happens when my computer needs a hard restart My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing...
Hello, I'm a laptop user, but i'm using outside keyboard, because laptop inbuilt one broke (long time ago though). Since about three-two weeks, i'm getting random (each second-two), quarter second input breaks, while holding down any button or...
Hey guys, I am a longtime Windows 7 user who updated to 10 a few months ago. Ever since I updated, I get the BAD_POOL_CALLER BSOD after I manually shutdown or restart the computer. Does anyone have any insight into what causes this? I also have a...
Windows 10 random freezes forced restart in Performance & Maintenance
Hi, I've recently upgraded from 7 ultimate to 10 pro and in game/rendering my PC randomly freezes, the keyboard and mouse will not work so i have to restart the system. PC specs: fx 6350 MSI 970a-g46 Sapphire R7 260x 2gb 16 GB ram ddr3...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:39.
Find Us