Windows 10: BSOD During Installation of Programs


  1. Posts : 2
    Windows 10 64Bit
       20 Feb 2016 #1

    BSOD During Installation of Programs


    So I started receiving BSOD's and crashes a week ago on computer wake up and bootup so I decided to update my drivers using IOBIT Driver Booster. However during the installation of the various drivers, I got a BSOD and when I restarted my synaptics trackpad no longer worked. I tried System restore, but each time it said it was unable to perform the operation. Following this I used Window's 10's 'Reset this PC' which basically uninstalled everything while leaving my docs and files untouched.

    As I was reinstalling everything, I started getting BSOD's everywhere. (Gotten 4 today I think). Each time was during the installation of a program. And I think each time in the BSOD screen it had something to do with 'bcmpiedhd63.sys'. (I couldn't find anything online about this).

    This is a relatively new PC, Dell XPS 15 9550, I7-6700HQ, GTX960M, 16GB Ram, 512 SSD.

    So far, I've run Dell's system diagnostic on the hardware and it has found nothing. I've also done Malwarebytes and Hitman Pro scans and it has also been negative.

    Your's Sincerely
    Bigmcmac
      My ComputerSystem Spec


  2. Posts : 1,643
    Microsoft Windows 10 Home
       22 Feb 2016 #2

    A few of the dumps are pointing to Dell Wireless 1830 802.11ac.
    Code:
    BugCheck 50, {ffffe000a219c000, 2, fffff80060400bc0, 0}
    
    *** WARNING: Unable to verify timestamp for bcmpciedhd63.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmpciedhd63.sys
    
    Could not read faulting driver name
    Probably caused by : bcmpciedhd63.sys ( bcmpciedhd63+b0bc0 )
    
    Followup:     MachineOwner
    ---------
    Code:
    BugCheck C2, {7, 126c, 0, ffffe0007f7a1960}
    
    *** WARNING: Unable to verify timestamp for bcmpciedhd63.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmpciedhd63.sys
    fffff8035dffe520: Unable to get MiVisibleState
    Probably caused by : nwifi.sys ( nwifi!Dot11FreeMdlAndMemForNdis6+59 )
    
    Followup:     MachineOwner
    ---------
    Though it seems that there is no update for the driver, still you go to Product Support | Dell US
    , use your service tag, and get all the suggested updates.

    And, free up the startup. Dont let so much network services to run in the background all the times.

    See how it goes. Let us know.
      My ComputerSystem Spec


 

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