New
#1
New Hp Laptop Someone have a look?
Hello,
Brand new HP laptop less than a month old with literally nothing it. Got it from Costco at a good deal. Wife was playing solitaire and boom. Ran it thru WinDBG and got this.... Can a guru have a look? Time to take it back?
Thanks
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) x86fre
STACK_TEXT:
ffffd000`f7b085b0 fffff802`9283476d : 00000000`00000000 ffffe000`557cc010 fffff802`927566a0 fffff802`92817340 : nt!WheapCreateLiveTriageDump+0x81
ffffd000`f7b08ae0 fffff802`92694c98 : ffffe000`557cc010 00000000`00000000 fffff801`5f0630c0 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffd000`f7b08b10 fffff802`92695ddd : fffff802`92756640 fffff802`92756640 fffff802`927566a0 00000000`00000287 : nt!WheapProcessWorkQueueItem+0x48
ffffd000`f7b08b50 fffff802`924d56a9 : fffff802`92817200 ffffe000`54baa040 fffff801`00000000 ffffe000`00170000 : nt!WheapWorkQueueWorkerRoutine+0x25
ffffd000`f7b08b80 fffff802`925675a5 : 00000204`b4bbbdff 00000000`00000080 ffffe000`532c2680 ffffe000`54baa040 : nt!ExpWorkerThread+0xe9
ffffd000`f7b08c10 fffff802`925cb626 : ffffd000`f74a4180 ffffe000`54baa040 fffff802`92567564 00000000`00000000 : nt!PspSystemThreadStartup+0x41
ffffd000`f7b08c60 00000000`00000000 : ffffd000`f7b09000 ffffd000`f7b03000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION:
FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_bus_prv
FAILURE_ID_HASH: {6fd7875b-9a1b-9e09-d6d6-816026a875c8}