New
#1
BlueScreen
Getting random blue screens i can't seem to find the solution its not hardware as i have tested them and i think it is software based.
Getting random blue screens i can't seem to find the solution its not hardware as i have tested them and i think it is software based.
WarningPlease make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please follow this tutorial to run driver verifier.
Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.
Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.
If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.
NoteYour system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:
im currently doing as you suggested i yet to have a crash will keep it running do you have any ideas as to the cause with the dmp i put on my first post thanks in advance.
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the display drivers using custom/advanced options.
Attachment 61206
Code:fffff803`9de89610 fffff801`1f41b99fUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys atikmdag+0x3b99f 0: kd> lmvm atikmdag start end module name fffff801`1f3e0000 fffff801`208eb000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Wed Jul 22 03:35:10 2015 (55AEF34E) CheckSum: 014A50A4 ImageSize: 0150B000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
i had another crash with the drivers here are the dmp files in the zip file i followed the instructions you had given me **just to add the crashes seem to happen when the system is idle i managed to play for a good few hours and when i left it it crashed **
Please remove Malwarebytes and install it again using a new download.
Please (re)install all drivers ASUS provides
ROG G20BM | ROG - Republic Of Gamers | ASUS Global
I have just installed them i will monitor and update you on how things go thanks for the help again.
in the week it had been fine but there have been 2 crashes since here are the dmp files the drivers did update today again and there was another crash only seems to crash when the pc is idle as when i left then comeback i found it had restarted.