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Windows not responding, BSOD and some other freezing problems
Hello everyone! :)
I upgraded from Windows 8.1 to Windows 10 about a month ago, and the version seems to be 1511. I didn't do a clean install. At first I didn't notice much problems, but then I started getting freezes and blue screens. I use my computer almost all day but the use is not heavy: I don't play games or use any other programs than Firefox, Spotify and Skype really. On Windows 8.1 everything worked pretty fine.
I am going to send this device (2.5 years old) to a warranty fix since one of the fans is poorly attached (I assume) and hits the housing sometimes. But I wonder if the other problems I get are because of the hardware (so they maybe would be fixed for free) or if windows 10 is causing all of this.
I have got 3-4 BSOD during a few weeks, and the problems have been REFERENCE_BY_POINTER and MEMORY_USAGE. The latter sure could be because I only have 4 GB of RAM and Windows 10 used a lot of RAM, and I did some fix to that.
During the last 7 days the computer has just frozen in normal use some 3 times, I wasn't able to click on anything, and eventually it said Windows is not responding. I had to shut down the computer by pressing the power button. This has created these event 41 errors to my log (apparently 5 in a week), but I also have some event 142's there (4 in a week).
Other problems I have experienced: Skype stopped working or didn't respond and I had to restart the computer, Firefox is not responding sometimes, Task Manager and File Manager didn't respond sometime, the keyboard and/or touchpad is not working at all sometimes after booting and I have to restart (this happened sometimes on Windows 8.1 but 75 % less frequently). This computer is supposed to disable the keyboard and touchpad when the screen is turned back over 180 degrees, maybe it is related to that. One time it disabled those when having the screen turned back less than 180 degrees (normal laptop mode), so completely opposite to what it should do. Now it works fine though :) The computer has basically seemed slower and more buggy after I upgraded. I usually need to restart the computer a few times a day because of some freezing problem.
As you can see, my problems aren't huge, but I would want to find out the reason. Is there a problem in my SSD, RAM or any other hardware, or is windows 10 causing me this?
Thank you so much for reading my post, I would be very grateful if I got any advice! :)