Windows 10: Random BSOD Erorr Messages Solved

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  1. Posts : 31
    Microsoft Windows 10 64-bit 10240
       08 Dec 2015 #1

    Random BSOD Erorr Messages


    Hi,

    I just built a new windows 10 system and it has been randomly crashing. I have been able to trigger a crash by running prime95 (I updated my drivers and reran it and it seemed to be fine after) and when I put the system into hibernate. As well sometimes when I boot up the computer it will crash.

    Any help is much appreciated.

    CPU:Intel Core i7-6700Motherboard:ASRock H170M PRO4SMemory:G.SKILL Ripjaws 4 16GB (2x8GB) DDR4Graphics Card(s):EVGA GeForce GTX 960 Superclocked 2GB
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 11,215
    Windows 10 Pro
       10 Dec 2015 #2

    Hi HappyMan,

    I am wondering, how have you activated your Windows 10?
      My ComputersSystem Spec


  3. Posts : 31
    Microsoft Windows 10 64-bit 10240
       10 Dec 2015 #3

    axe0 said: View Post
    Hi HappyMan,

    I am wondering, how have you activated your Windows 10?
    Product key?

    I have also noticed that windows will crash on startup, reboot and be fine.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 11,215
    Windows 10 Pro
       10 Dec 2015 #4

    Where did you get your key?
    KMS client is only used by organisations or illegal by a crack.
    Code:
      <ProductName>Windows 10 Enterprise</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Enterprise</EditionId>
      <BuildLab>10240.th1_st1.151104-1714</BuildLab>
      <TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone>
      <ActiveSkuId>73111121-5638-40f6-bc11-f1d7b0d64300</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>d1c5fcfc-a4e7-f40f-fa49-fe1b4b01a8c5</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03290-000-000003-03-1033-10240.0000-3392015</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>55041-00206-271-060091-03-1033-7601.0000-1372015</ActiveVolumeCustomerPid>
      <OfflineInstallationId>504779623472127074196279718051384966919701154241485855649508320</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My ComputersSystem Spec


  5. Posts : 31
    Microsoft Windows 10 64-bit 10240
       10 Dec 2015 #5

    axe0 said: View Post
    Where did you get your key?
    KMS client is only used by organisations or illegal by a crack.
    Code:
      <ProductName>Windows 10 Enterprise</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Enterprise</EditionId>
      <BuildLab>10240.th1_st1.151104-1714</BuildLab>
      <TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone>
      <ActiveSkuId>73111121-5638-40f6-bc11-f1d7b0d64300</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>d1c5fcfc-a4e7-f40f-fa49-fe1b4b01a8c5</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03290-000-000003-03-1033-10240.0000-3392015</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>55041-00206-271-060091-03-1033-7601.0000-1372015</ActiveVolumeCustomerPid>
      <OfflineInstallationId>504779623472127074196279718051384966919701154241485855649508320</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules

    From my school.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 11,215
    Windows 10 Pro
       10 Dec 2015 #6

    Ah, I see the product key is legit
    I'm sorry for the trouble, but I had to be sure it was not from a crack.

    There are some 0x1A(MEMORY_MANAGEMENT) indicating memory problems, or drivers passing corrupted data.
    There are also some crashes where the Windows File System occurs in the stack, this usually is an indication of the hard drive having problems, but it could also mean a bad driver.
    A driver from Kaspersky has been flagged a few times.
    If the memory test passes with the minimum requirements, please try a reinstallation of kaspersky.
    Please use their uninstall tool to clean remove Kaspersky: Service articles

    After the uninstallation process is finished, simply install Kaspersky again.
    Code:
    ffffd001`9918e818  fffff801`be7c73e9Unable to load image \SystemRoot\system32\DRIVERS\klflt.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for klflt.sys
     klflt+0x73e9
    Please follow my suggestions below.
    Code:
    4: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`23f60018 fffff803`f27f6594 nt!KeBugCheckEx
    ffffd000`23f60020 fffff803`f26a8870 nt! ?? ::FNODOBFM::`string'+0x10494
    ffffd000`23f601b0 fffff803`f27e05bd nt!MmAccessFault+0x2d0
    ffffd000`23f60300 fffff803`f26d6aa0 nt!KiPageFault+0x13d
    ffffd000`23f60490 fffff803`f28fa68d nt!ExFreeLargePool+0x70
    ffffd000`23f60540 fffff801`1913c81d nt!ExFreePoolWithTag+0x68d
    ffffd000`23f60620 fffff801`1913c3d6 NTFS!NtfsDeleteScb+0x3cd
    ffffd000`23f606c0 fffff801`1908c343 NTFS!NtfsRemoveScb+0xa6
    ffffd000`23f60710 fffff801`1913c11f NTFS!NtfsPrepareFcbForRemoval+0x63
    ffffd000`23f60750 fffff801`1908d170 NTFS!NtfsTeardownStructures+0x8f
    ffffd000`23f607d0 fffff801`1913e191 NTFS!NtfsDecrementCloseCounts+0xd0
    ffffd000`23f60810 fffff801`1913b612 NTFS!NtfsCommonClose+0x401
    ffffd000`23f608e0 fffff803`f2701dd9 NTFS!NtfsFspCloseInternal+0x1a6
    ffffd000`23f60a70 fffff803`f276f758 nt!ExpWorkerThread+0xe9
    ffffd000`23f60b00 fffff803`f27dc5b6 nt!PspSystemThreadStartup+0x58
    ffffd000`23f60b60 00000000`00000000 nt!KiStartSystemThread+0x16
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code:
    ffffd000`2116a010  fffff801`7e608c01Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x338c01
    1: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`28bc0000 fffff801`296b7000   nvlddmkm   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Nov 24 19:15:37 2015 (5654A949)
        CheckSum:         00ABBCF5
        ImageSize:        00AF7000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4



    Random BSOD Erorr Messages Diagnostics Test Random BSOD Erorr Messages
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.




    Random BSOD Erorr Messages Diagnostic Test Random BSOD Erorr Messages
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My ComputersSystem Spec


  7. Posts : 31
    Microsoft Windows 10 64-bit 10240
       11 Dec 2015 #7

    I take it as I have bad RAM?

    Edit: I just read that memtest 5.01 may not support DDR 4 RAM...


    Attachment 53185
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 11,215
    Windows 10 Pro
       12 Dec 2015 #8

    I don't see the + in the photo, have you used MemTest86?
    If you have, MemTest86 does support DDR4.
      My ComputersSystem Spec


  9. Posts : 31
    Microsoft Windows 10 64-bit 10240
       12 Dec 2015 #9

    Yes, I the above photo is Memtest86+ - Advanced Memory Diagnostic Tool

    I also ran the Passmark one (MemTest86 - Offical Site of the x86 Memory Testing Tool) and after 10 passes it found nothing... Is it still safe to assume bad memory? If so I will go to the store and exchange the RAM.
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 11,215
    Windows 10 Pro
       13 Dec 2015 #10

    It is safe to assume the memory is fine, MemTest86+ is never tested and/or updated for DDR4.

    I would like to know the frequency and voltage of the memory, you can find it in the BIOS.
    These values could also cause memory corruption if they aren't correct.
      My ComputersSystem Spec


 
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