Frequenty BSODs


  1. Posts : 3
    windows 10
       #1

    Frequenty BSODs


    Hello, been dealing with extremely strange BSODS and it's driving me nuts already, really happy I found this forum with so many great people, hopefully, someone could give some suggestions, thank you beforehand!


    Windows 10 22H2 19045.3448

    MAIN-(2023-10-12_04-29-13).zip - Google Drive
      My Computer


  2. Posts : 402
    Windows 10 and Windows 11
       #2

    You say you're having frequent BSODs but there is only one dump in the upload. Why is that?

    The dump suggests a graphics card (iGPU) or graphics driver (igdkmdn64.sys) problem. That said, the Application log is pointing strongly at a RAM problem as the root cause. It appears that you think so too and have been running the Windows Memory Diagnostic?...
    Code:
    Event[4249]:
      Log Name: Application
      Source: Windows Error Reporting
      Date: 2023-10-12T00:28:42.5210000Z
      Event ID: 1001
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: main
      Description: 
    Fault bucket 4441660, type 5
    Event Name: MemDiagV1
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 0
    P2: Manual
    P3: Deferred
    P4: MemTestError
    P5: Unknown
    P6: 0
    P7: 0
    P8: 0
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC2E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC2F.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC3D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC4E.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_0_a417b5cd618b2f977d0aed4af1c6fff642cfeac_00000000_f2504b90-f5ee-4078-826b-797ac2fdee1a
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: f2504b90-f5ee-4078-826b-797ac2fdee1a
    Report Status: 268435552
    Hashed bucket: 55ff37186f26d1deb4ce843cd89b5d1b
    Cab Guid: 0
    There are several of these errors and they clearly indicate a memory diagnostic error. I suggest that you remove one RAM card (if you're comfortable doing that) and see whether it BSODs on just the one stick. Then swap cards and run on just the other RTAM card for a while. You'll soon see whether it BSODs on one but not the other.
      My Computer


  3. Posts : 3
    windows 10
    Thread Starter
       #3

    Thank you, first things first, I am only connecting to this machine remotely through RDP, and can't actually see the bsod itself, but googling the errors found in the event viewer suggested that might be it, and the computer just keeps abruptly restarting, attaching the 'reliability monitor'. It just say 'windows was not properly shut down' Frequenty BSODs-rrrd.png
    If these are not BSODs, I'm not sure is there a way to see what else might have happened?

    I ran the memory diagnostic alongside every other troubleshooting tool I could find, just trying to guess things.
    Will try updating the iGPU drivers first, and then do the RAM test you suggested.

    - - - Updated - - -

    Feeling optimistic that it is finally resolved, tried installing 'intel arc' drivers for the GPU, but it was failing because other C+ was already installed (presumably by the application that I am working with), I was also unable to uninstall this C+ package, but found an AIO c+ installer on this forum and it worked like a charm, drivers installed successfully after it.

    Thanks for helping pin pointing it.
      My Computer


  4. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #4
      My Computer


  5. Posts : 3
    windows 10
    Thread Starter
       #5

    My bad, just thought it would help someone in the future, I got this link from this thread - Impossible to install MS Visual C++ 2015-2022 Redistributable x64 which is also worth reading.
      My Computer


 

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