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netflix forcing pc restart
i am attaching v2 log collector file please help me
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i am attaching v2 log collector file please help me
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video driver caused it, your video driver is from last year. the current one from feb of this year is here.
relevant info highlighted below
DriverDate 20-04-2022 5.30.00 AM2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000002, The driver failed upon the submission of a command.
Arg2: ffffffffc000000d
Arg3: fffff88486d7a860
Arg4: ffffe4871b8ede90
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2843
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 13998
Key : Analysis.Init.CPU.mSec
Value: 202
Key : Analysis.Init.Elapsed.mSec
Value: 2629
Key : Analysis.Memory.CommitPeak.Mb
Value: 75
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 119
BUGCHECK_P1: 2
BUGCHECK_P2: ffffffffc000000d
BUGCHECK_P3: fffff88486d7a860
BUGCHECK_P4: ffffe4871b8ede90
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
fffff884`86d7a788 fffff807`6ff43ad0 : 00000000`00000119 00000000`00000002 ffffffff`c000000d fffff884`86d7a860 : nt!KeBugCheckEx
fffff884`86d7a790 fffff807`86498399 : ffffe487`1b8eb000 00000000`c000000d fffff884`86d7a899 00000000`00000007 : watchdog!WdLogEvent5_WdCriticalError+0xe0
fffff884`86d7a7d0 fffff807`86514bcd : ffffe487`00000000 ffffe487`1b8ede90 ffffe487`1b7eb000 ffffe487`23c47010 : dxgmms2!VidSchiSendToExecutionQueue+0xa99
fffff884`86d7a900 fffff807`8651d54a : ffffe487`23c47010 ffffe487`1b7eb000 00000000`00000000 ffffe487`1a06c6e0 : dxgmms2!VidSchiSubmitPagingCommand+0x2ed
fffff884`86d7aa80 fffff807`8651d3ba : ffffe487`1b7eb400 fffff807`8651d2f0 ffffe487`1b7eb000 fffff807`52f9d100 : dxgmms2!VidSchiRun_PriorityTable+0x17a
fffff884`86d7aad0 fffff807`57e55485 : ffffe487`1b846380 fffff807`00000001 ffffe487`1b7eb000 000fa4ef`bd9bbfff : dxgmms2!VidSchiWorkerThread+0xca
fffff884`86d7ab10 fffff807`58002cc8 : fffff807`52f9d180 ffffe487`1b846380 fffff807`57e55430 003e9999`9a000000 : nt!PspSystemThreadStartup+0x55
fffff884`86d7ab60 00000000`00000000 : fffff884`86d7b000 fffff884`86d74000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
SYMBOL_NAME: dxgmms2!VidSchiSendToExecutionQueue+a99
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
IMAGE_VERSION: 10.0.19041.2311
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: a99
FAILURE_BUCKET_ID: 0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidSchiSendToExecutionQueue
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {9a11bf9c-270e-962e-7a82-3efdab93c10e}
Followup: MachineOwner
---------
can u go through again my pc just restarted while netflix was on loading screen
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- - - Updated - - -
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FIXED: PC randomly restarts ONLY when watching Netflix or Prime Video (YouTube is fine, gaming is fine) - Troubleshooting - Linus Tech Tips
https://answers.microsoft.com/en-us/...7-69707bebc6d6
update BIOS
check in device manager for any problems
Last edited by 3nd; 19 Feb 2023 at 13:52.
i had a post earlier for this but after many days again netflix forced pc restart suddenly. can anyone help me with v2 log file
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Netflix is not causing this problem. Have you ever tried to run a clean machine without any tweaks or user "changes" that may be causing it, along with having the hardware checked for issues.
It's more than likely your graphics driver...
Did the problem happen before you updated the graphics driver? You did that recently because the driver is dated Feb 24th 2023...Code:FAILURE_BUCKET_ID: 0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidSchiSendToExecutionQueue
Code:6: kd> lmDvmnvlddmkm Browse full module list start end module name fffff805`a2660000 fffff805`a5ef4000 nvlddmkm (deferred) Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_abf7e4e84f20581c\nvlddmkm.sys Image name: nvlddmkm.sys Browse all global symbols functions data Timestamp: Fri Feb 24 23:47:28 2023 (63F93070) CheckSum: 0379570D ImageSize: 03894000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Information from resource tables: