I have BSOD & need help but cannot provide log files

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  1. Posts : 19
    Windows 10 Home 64-Bit
    Thread Starter
       #21

    FreeBooter said:
    You said computer overclocked by resetting BIOS you would revert back hardware to its default settings.
    My apologies, I didn't explain this right. I bought the PC from a company in October 2021 and they overclocked the CPU. Nothing else was overclocked. I started to have issues with the PC about 2-3 weeks ago, and one of the changes I made was updating the BIOS. This reset all the overclocking they put in place. The only thing I changed since then was setting the RAM back to 3600mhz, which is its normal speed. The default speed in the BIOS was like 2300 or something much slower.

    But I am very concerned that if I move the PC it has a tendency to short-circuit something. If I push it together to get a grip and move it, it will reset -- like I am somehow pushing an internal component. Maybe the video card is not seated correctly? I don't know how that works. And I'm worried about the tiny shock I gave it.

    I feel like I should be able to pick the PC up, even if it's turned on, and carefully move it a couple of inches without the whole thing crashing, and this is a concern to me.

    Edit: I don't want to waste time by sending my video card back if I won't be eligible for a replacement, because the PC is getting fried when I move it. That's damage, not a faulty card, right?
      My Computer


  2. Posts : 885
    10 Pro/11 Pro Dual Boot
       #22

    CharlieOne said:
    But I am very concerned that if I move the PC it has a tendency to short-circuit something. If I push it together to get a grip and move it, it will reset -- like I am somehow pushing an internal component. Maybe the video card is not seated correctly? I don't know how that works. And I'm worried about the tiny shock I gave it.

    I feel like I should be able to pick the PC up, even if it's turned on, and carefully move it a couple of inches without the whole thing crashing, and this is a concern to me.
    I would immediately turn it off, disassemble, and find the short.
      My Computers


  3. Posts : 19
    Windows 10 Home 64-Bit
    Thread Starter
       #23

    tomdsr said:
    I would immediately turn it off, disassemble, and find the short.
    I would have no idea how to do that. I am not a computer expert at all. You may as well ask me to take my car apart and find a faulty cable.

    - - - Updated - - -

    Well, I kind of did it. I shut it off, unplugged the power, I tightened some screws that were, not quite loose but not as tight as they could be. For instance, I tightened all four screws on the rear case fan. I tightened the screws on the video card. I also tightened the screws I could see for the motherboard. We'll just see how it goes now. About 45 mins ago the video card crashed randomly while I was typing something, so we'll see if anything is improved from this. What I can tell, is that when I put pressure on the case like before, to move it, it's not shutting off. I think maybe it was the fan at the back shorting something when I moved the case. I don't know. I'll just have to see.

    I have BSOD & need help but cannot provide log files-screws1.jpg

    I have BSOD & need help but cannot provide log files-screws2.jpg

    These were the screws I tightened. I also tightened some that are out of view.
      My Computer


  4. Posts : 885
    10 Pro/11 Pro Dual Boot
       #24

    CharlieOne said:
    I would have no idea how to do that. I am not a computer expert at all. You may as well ask me to take my car apart and find a faulty cable.

    - - - Updated - - -

    Well, I kind of did it. I shut it off, unplugged the power, I tightened some screws that were, not quite loose but not as tight as they could be. For instance, I tightened all four screws on the rear case fan. I tightened the screws on the video card. I also tightened the screws I could see for the motherboard. We'll just see how it goes now. About 45 mins ago the video card crashed randomly while I was typing something, so we'll see if anything is improved from this. What I can tell, is that when I put pressure on the case like before, to move it, it's not shutting off. I think maybe it was the fan at the back shorting something when I moved the case. I don't know. I'll just have to see.

    I have BSOD & need help but cannot provide log files-screws1.jpg

    I have BSOD & need help but cannot provide log files-screws2.jpg

    These were the screws I tightened. I also tightened some that are out of view.
    That could have been it.

    If you didnt know, you can actually put your motherboard on an antistatic bag on your desk, plug everything in, and run it like that. Ive done that when i was troubleshooting a case.
      My Computers


  5. Posts : 19
    Windows 10 Home 64-Bit
    Thread Starter
       #25

    tomdsr said:
    That could have been it.

    If you didnt know, you can actually put your motherboard on an antistatic bag on your desk, plug everything in, and run it like that. Ive done that when i was troubleshooting a case.
    Yeah, I'm hoping this was the fix! So far everything is fine. I even ran a few of the tests that crashed it before. Time will tell, however, and I would like to give it a couple of days of testing before I mark the thread as solved. Thanks again for all your help, as well as FreeBooter.
      My Computer


  6. Posts : 5,351
    Windows 11 Pro 64-bit
       #26

    You are very welcome!
      My Computer


 

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