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Laptop Freezes
Hi. I have an Acer Nitro 5 Spin model NP515-51-80XS. W10 ver 21H1 (OS build 19043.1237). My laptop randomly freezes when not in use. For instance, I will close the lid to put the laptop into sleep mode. I can see that it is in sleep mode by looking at the power indicator light. When I come back some time later, the screen will be dark (not lit), the power indicator light will be on (not sleeping), the keyboard light will respond but the rest of the computer wont. The only way I can get the laptop to respond is to hold the power button for about 5 seconds so it turns off completely, wait and then press the power button again to turn it on.
There seems to be no rhyme or reason to when it freezes. It doesn't freeze when I'm using it.
Any help would be appreciated. Thanks.