Whea uncorrectable error with z390 msi carbon ac motherboard and 9900k


  1. realsync2014
    Posts : 2
    Windows 10
       New #1

    Whea uncorrectable error with z390 msi carbon ac motherboard and 9900k


    I've build a new computer and after about a month of using it i started getting Whea uncorrectable error. Iv'e tried all the diagnostics software on cpu and ram and it shows no error. What helps the most is if i go to bios setting and enable game mode on my z390 msi carbon ac motherboard. That makes the bsod only happen after few hours of using the computer. If i do default bios that my computer go to bsod every few minutes. I attached dump file in this post. Can someone help me out. I purchased a used 9900k. I did allot of benchmarks on it and i had no issues until the return expired.

    My Pc specs:
    CPU: 9900k
    Motherboard: MSI MPG Z390 GAMING PRO CARBON
    Ram: vengeance g skill ripjaws ddr4 32gig
    PSU: corsair 850w
    Operation System: Windows 10
      My Computer
    Quote Quote

  3. MrPepka
    Posts : 1,538
    Windows 8.1 Enterprise x64
       New #2

    See - BSOD - Posting Instructions
      My Computer
    Quote Quote

  4. realsync2014
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    I used the V2 log collector and i attached the file in the post.
      My Computer
    Quote Quote

  6. zbook
    Posts : 41,578
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    1) Run:

    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.

    DiskParInfo.bat - Click here to go to the BSOD batch repository to download and run this batch file.

    LOGS.bat - Click here to go to the BSOD batch repository to download and run this batch file.



    2) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan

    3) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate
    How to use SeaTools for Windows | Seagate Support US


    4) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    5) Use the information in this link to find the chkdsk report in the event viewer.
    Copy and paste into notepad > save to desktop > post into the thread using a one drive, drop box, or google drive share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10


    6) Make sure that the Windows drive has > 30 GB free space:
    Free Up Drive Space in Windows 10


    7) Run Memtest86 version 8.4 (or newer version if available) for four passes.
    Repeat the test so that eight passes are performed.

    MemTest86 - Official Site of the x86 Memory Testing Tool

    Use a camera or smart phone camera to take pictures and post images into the thread.
    In case there are any problems uploading images use share links (one drive, drop box, or google drive)

    Memtest86 has a feature to produce a text report.
    Please post this in addition to the images.


    8) These steps / tests can be performed overnight:
    a) HD Tune full error scan
    b) Sea Tools for Windows long generic test
    c) Chkdsk /r /v
    d) Memtest86


    9) As needed the computer can be placed into safe mode to see if there is a change in stability / instability (shift + retart):
    Boot into Safe Mode on Windows 10




    Code:
    ------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 23.4 GB
Total Space: 476.3 GB
File System: NTFS
      Model: Samsung SSD 850 EVO 500GB

      Drive: G:
      Model: ST4000NC000-1FR168

      Drive: H:
 Free Space: 95.3 GB
Total Space: 238.4 GB
File System: NTFS
      Model: Samsung SSD 850 EVO 250GB


    Code:
    Event[11684]:
  Log Name: System
  Source: Ntfs
  Date: 2020-12-17T11:55:37.8540000Z
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-JMH7L5J
  Description: 
A corruption was discovered in the file system structure on volume G:.

A file system index structure contains entries that violate ordering rules.  The file reference number is 0x1000000000019.  The name of the file is "<unable to determine file name>".  The corrupted index attribute is ":$O:$INDEX_ALLOCATION".  The corrupted subtree is rooted at entry number 2 of the index block located at Vcn 0xf3.


    Code:
    Event[13703]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:47.9640000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13704]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:49.9660000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x1c00c000 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13705]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:49.9690000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x800c000 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13706]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:51.9720000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x800c000 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13707]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:53.9770000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13708]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:53.9840000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13709]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:55.9960000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13710]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:58.0000000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13711]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:58.0010000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13712]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:58.0030000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13713]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:58.0060000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13714]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:58.0070000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13715]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:58.0070000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13716]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:37:58.0070000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13717]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:38:00.0060000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13718]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:38:00.0060000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13719]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:38:02.0090000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cd) failed due to a hardware error.

Event[13720]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:02.4820000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000ce) failed due to a hardware error.

Event[13721]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:04.4950000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x1c00c000 for Disk 3 (PDO name: \Device\000000ce) failed due to a hardware error.

Event[13722]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:04.4960000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x800c000 for Disk 3 (PDO name: \Device\000000ce) failed due to a hardware error.

Event[13723]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:06.5120000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x800c000 for Disk 3 (PDO name: \Device\000000ce) failed due to a hardware error.

Event[13724]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:08.5170000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000ce) failed due to a hardware error.

Event[13725]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:16.1050000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cf) failed due to a hardware error.

Event[13726]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:18.1090000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x1c00c000 for Disk 3 (PDO name: \Device\000000cf) failed due to a hardware error.

Event[13727]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:18.1120000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x800c000 for Disk 3 (PDO name: \Device\000000cf) failed due to a hardware error.

Event[13728]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:20.1140000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x800c000 for Disk 3 (PDO name: \Device\000000cf) failed due to a hardware error.

Event[13729]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:22.1250000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cf) failed due to a hardware error.

Event[13730]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:22.1280000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cf) failed due to a hardware error.

Event[13731]:
  Log Name: System
  Source: disk
  Date: 2020-12-20T23:39:24.1340000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-JMH7L5J
  Description: 
The IO operation at logical block address 0x0 for Disk 3 (PDO name: \Device\000000cf) failed due to a hardware error.
    Last edited by zbook; 25 Dec 2020 at 21:47.
      My Computer
    Quote Quote

 

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