Multiple Random BSOD - ntoskrl/Crtical Process Died

Thanks in advance for any help.

PC starting crashing a few weeks back with Critical Process Died. Maybe once a day at first.
Gradually got worse & during the Windows 10 20H2 update got corrupt & went into bootloop, requiring a complete windows re-install.

Now still unstable in ver 1709 16299.1127

So far I have tried: sfc scan
chkdsk
Windows memory diagnostic

Dropping out one RAM - with one of the RAM in only it does seem maybe a little more stable but definitely still crashing.

I haev attached the v2 log.
Any suggestions gratefully received... however anything which can run from the win troubleshooter or usb would be helpful if possible as often I cannot get the PC to run for more than 1 min without crashing.

1) The collected mini dump files were all bugcheck EF.

Other bugchecks were:
7A
154


2) Place the computer into safe mode: (shift + restart)

Boot into Safe Mode on Windows 10



3) Run: Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.


4) Indicate whether the is / are backed up files or backed up images.


5) How come you had not upgraded Windows 10?

Code:

Version    10.0.16299 Build 16299

6) Uninstall: Driver Booster 8 8.1.0 IObit


7) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan


8) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US


9) Run Memtest86 version 8.4 (or newer version if available) for four passes.
Repeat the test so that eight passes are performed.

MemTest86 - Official Site of the x86 Memory Testing Tool

Use a camera or smart phone camera to take pictures and post images into the thread.
In case there are any problems uploading images use share links (one drive, drop box, or google drive)

Memtest86 has a feature to produce a text report.
Please post this in addition to the images.

Ztruker said:

Z, he said in his post:

16299 was released October 2017.

There were 6 opportunities for upgrades: 1803, 1809, 1903, 1909, 2004/20H1, 2009/20H2

The OP only reported 20H2.

OK, windows has actually carried on updating in the background so is now on build 19041. 191206-1406 (20H2 applied). It didn't get to that originally as I had an older installation media. That seemed stable for a few hours but 3 crashes again today. I have attached the minidump files.

I had some problems running tuneup.bat. My account is an administrator account but after going into safe mode & running the bat file as an admin I just get a loop of cmd line screens going indefinitely with nothing happening in them. I ran from a user folder, not from downloads.
So I'm running the various commands individually instead & will post results as I go.
Also have uninstalled driverbooster.

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C:\Users\roryc>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

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Code:

C:\Users\roryc>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.572

Image Version: 10.0.19042.630

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

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Code:

C:\Users\roryc>wmic recoveros get autoreboot
AutoReboot
TRUE


C:\Users\roryc>wmic recoveros set autoreboot = false
Updating property(s) of '\\DESKTOP-4OULJK6\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"'
Property(s) update successful.

C:\Users\roryc>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\Users\roryc>wmic recoveros get DebugInfoType
DebugInfoType
7


C:\Users\roryc>wmic pagefile list /format:list


AllocatedBaseSize=1920
CurrentUsage=170
Description=C:\pagefile.sys
InstallDate=20201205105134.251572+000
Name=C:\pagefile.sys
PeakUsage=171
Status=
TempPageFile=FALSE




C:\Users\roryc>wmic Computersystem where name="%computername%" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE


C:\Users\roryc>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier              {badmemory}

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Code:

C:\Users\roryc>chkdsk /scan
The type of the file system is NTFS.
This service cannot be started in Safe Mode

A snapshot error occured while scanning this drive. Run an offline scan and fix.

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Also re-ran scans etc in normal boot (admin mode).

Code:

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

Code:

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...
  397568 file records processed.
File verification completed.
 Phase duration (File record verification): 11.68 seconds.
  12926 large file records processed.
 Phase duration (Orphan file record recovery): 0.00 milliseconds.
  0 bad file records processed.
 Phase duration (Bad file record checking): 0.17 milliseconds.

Stage 2: Examining file name linkage ...
  29925 reparse records processed.
  527922 index entries processed.
Index verification completed.
 Phase duration (Index verification): 1.33 minutes.
  0 unindexed files scanned.
 Phase duration (Orphan reconnection): 260.05 milliseconds.
  0 unindexed files recovered to lost and found.
 Phase duration (Orphan recovery to lost and found): 0.39 milliseconds.
  29925 reparse records processed.
 Phase duration (Reparse point and Object ID verification): 60.83 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 71.58 milliseconds.
  65178 data files processed.
 Phase duration (Data attribute verification): 0.20 milliseconds.
CHKDSK is verifying Usn Journal...
  35105944 USN bytes processed.
Usn Journal verification completed.
 Phase duration (USN journal verification): 279.94 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

 976131071 KB total disk space.
  89154068 KB in 240698 files.
    175244 KB in 65179 indexes.
         0 KB in bad sectors.
    536123 KB in use by the system.
     65536 KB occupied by the log file.
 886265636 KB available on disk.

      4096 bytes in each allocation unit.
 244032767 total allocation units on disk.
 221566409 allocation units available on disk.
Total duration: 1.53 minutes (92225 ms).

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Code:

C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.572

Image Version: 10.0.19042.630

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

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HC tuneup 1st set results...
Attachment 309449Attachment 309450Attachment 309451

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Attachment 309460

I should also say I have made several restore points, no system image though. Since I just reinstalled windows there are no files I'm bothered about on the HD.

Will run the memtest & seagate check later as need to take a break for now!

Please update the specs in the "My Computer" section:

System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)





After running Memtest and Sea Tools long generic testing run these tests:

Run Crystal Disk standard edition:
CrystalDiskInfo – Crystal Dew World
Post images into the thread.

Run HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
For each drive post images of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance

OK, memtest86 and Seagate tests now all run with no errors - details attached below.
I have tried to update the system specs too as far as I can. There's no wireless card or printer or similar attached.

The crashes have started to fall into a pattern - it will crash on boot, maybe once or twice, sometimes it gets to windows sign-in, sometimes not. After that on restart it will go into windows, then crash after a couple of minutes. On the 4th restart it is then generally OK for a period of several hours.
I also noticed a couple of crashes where the screen simply froze (no BSOD) and I was forced to restart. That feels like a new symptom.
I have also attached the additional minidumps created over the last couple of days but I don't think they are capturing all of the crashes & all look similar.Attachment 309672Attachment 309673Attachment 309670Attachment 309674Attachment 309671

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Memtest html files

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Crystal and HD Sentinel pics:Attachment 309676Attachment 309677Attachment 309678Attachment 309679Attachment 309680

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minidump files

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I should also say on 6th I also updated chipset & realtek audio drivers from the ASRock website.

Place the computer into safe mode (shift + restart):
Boot into Safe Mode on Windows 10


For any BSOD:

a) run the V2 log collector to collect new log files

b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

Ok, I will try to find and upload those files.
What is the value of booting into safe mode? What steps should I then take?

Plan to maintain the computer in safe mode for several days to see whether:
BSOD frequency increases
BSOD frequency decreases
BSOD frequency is without change


It can be safe mode, safe mode with command prompt, or safe mode with networking.