1) Run: Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.
2) Run: DiskParInfo.bat - Click here to go to the BSOD batch repository to download and run this batch file.
3) Run: GetMemoryConfiguration.bat - Click here to go to the BSOD batch repository to download and run this batch file.
4) Upgrade the BIOS: 1.11 > 1.12.1
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=fpmrx&oscode=wt64a&productcode=inspiron-15-5566-laptop
5) Replace:
a) Qualcomm QCA9565 802.11b/g/n Wireless Adapter
https://answers.microsoft.com/en-us/...0-8d22254aa1c1
b) Intel chipset drivers
6) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan
7) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US
8) Run Memtest86 version 8.4 (or newer version if available) for four passes.
Repeat the test so that eight passes are performed.
MemTest86 - Official Site of the x86 Memory Testing Tool
Use a camera or smart phone camera to take pictures and post images into the thread.
In case there are any problems uploading images use share links (one drive, drop box, or google drive)
Memtest86 has a feature to produce a text report.
Please post this in addition to the images.
Take Screenshot in Windows 10
https://support.microsoft.com/en-gb/...re-screenshots
How to Upload and Post Screenshots and Files at Ten Forums
Code:
10/17/2020 7:38 AM Windows Error Reporting Fault bucket 0x133_DPC_athw10x!OS_SET_TIMER, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 821e0e21-29b2-4fe0-a96e-7683622bbf0a
Problem signature:
P1: 133
P2: 0
P3: 501
P4: 500
P5: fffff80213efb320
P6: 10_0_19041
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\101720-27312-01.dmp
\\?\C:\WINDOWS\TEMP\WER-49031-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8E4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F5.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER971.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER981.tmp.txt
\\?\C:\Windows\Temp\WER4E7A.tmp.WERDataCollectionStatus.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_17a915caad36db9bddc9de7415f45311caecc_00000000_cab_d226f2d9-7734-4a13-9106-88d17a3d4aaf
Analysis symbol:
Rechecking for solution: 0
Report Id: 463c407f-32df-4947-a108-1642be99ebeb
Report Status: 268435456
Hashed bucket:
Cab Guid: 0
Code:
athr Qualcomm Extensible Wireless LAN device driver c:\windows\system32\drivers\athw10x.sys Kernel Driver Yes Manual Running OK Normal No Yes
Code:
Name [00000001] Qualcomm QCA9565 802.11b/g/n Wireless AdapterAdapter Type Ethernet 802.3Product Type Qualcomm QCA9565 802.11b/g/n Wireless AdapterInstalled YesPNP Device ID PCI\VEN_168C&DEV_0036&SUBSYS_020E1028&REV_01\4&37CD44DB&0&00E0Last Reset 10/17/2020 8:09 PMIndex 1Service Name athrIP Address 10.0.1.52, fe80::ad47:4b0a:8faa:1560IP Subnet 255.255.252.0, 64Default IP Gateway 10.0.0.1DHCP Enabled YesDHCP Server 10.0.0.1DHCP Lease Expires 10/18/2020 8:09 PMDHCP Lease Obtained 10/17/2020 8:09 PMMAC Address 28:56:5A:10:CB:95Memory Address 0xD1180000-0xD11FFFFFIRQ Channel IRQ 4294967288Driver C:\WINDOWS\SYSTEM32\DRIVERS\ATHW10X.SYS (10.0.3.462, 4.12 MB (4,322,552 bytes), 10/13/2020 2:11 PM)
Code:
10/10/2020 7:51 AM Windows Error Reporting Fault bucket 0x133_DPC_athw10x!OS_SET_TIMER, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: a5f0c098-1c03-46de-be55-136c3ba93287
Problem signature:
P1: 133
P2: 0
P3: 501
P4: 500
P5: fffff803088fa320
P6: 10_0_19041
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\101020-23468-01.dmp
\\?\C:\WINDOWS\TEMP\WER-74015-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCEE4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCF62.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD04B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD06B.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_14309f3e81ee7fe2da6fe9179b43f7be7706f56_00000000_cab_80617cb8-8b76-4764-8a64-3910ae5b3cf9
Analysis symbol:
Rechecking for solution: 0
Report Id: 182c6c5b-e32e-40c1-ae4f-40eb2f1e8524
Report Status: 268435460
Hashed bucket:
Cab Guid: 0
Code:
10/16/2020 11:44 AM Windows Error Reporting Fault bucket 0x139_3_CORRUPT_LIST_ENTRY_athw10x!MpLedThreadRoutine, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 632e7669-3ed1-4ceb-8166-db65678e6735
Problem signature:
P1: 139
P2: 3
P3: ffff890308037510
P4: ffff890308037468
P5: 0
P6: 10_0_19041
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\101620-30390-01.dmp
\\?\C:\WINDOWS\TEMP\WER-63484-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAF7.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAF8.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB26.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB37.tmp.txt
\\?\C:\Windows\Temp\WER5BB8.tmp.WERDataCollectionStatus.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_be953a1d1689a15fe86c63c98c9dcdb242f56a_00000000_cab_353f4175-52c1-4eed-8d8b-b53b8fb9a18b
Analysis symbol:
Rechecking for solution: 0
Report Id: 445c3239-6a10-4e38-9743-34d9ea0b29e5
Report Status: 268435456
Hashed bucket:
Cab Guid: 0
Code:
10/16/2020 7:35 AM Windows Error Reporting Fault bucket AV_athw10x!MpLedThreadRoutine, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 154b5823-2739-4050-88b4-15422d047b00
Problem signature:
P1: a
P2: 193
P3: 2
P4: 0
P5: fffff806582c50a7
P6: 10_0_19041
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\101620-31781-01.dmp
\\?\C:\WINDOWS\TEMP\WER-84203-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREE24.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREE53.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREF7B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREF9C.tmp.txt
\\?\C:\Windows\Temp\WER2C47.tmp.WERDataCollectionStatus.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_f163c5ae2f6b0725a4d16fc8c675799057a815_00000000_cab_2e1d015d-87b0-4412-9461-016ea51f3410
Analysis symbol:
Rechecking for solution: 0
Report Id: 6766d1ff-3893-4b25-814a-ffb5cbad1fb8
Report Status: 268435456
Hashed bucket:
Cab Guid: 0
Code:
Name Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller
Manufacturer Intel Corporation
Status OK
PNP Device ID PCI\VEN_8086&DEV_9D03&SUBSYS_07DE1028&REV_21\3&11583659&0&B8
Memory Address 0xD1228000-0xD1229FFF
Memory Address 0xD122C000-0xD122C0FF
I/O Port 0x0000F090-0x0000F097
I/O Port 0x0000F080-0x0000F083
I/O Port 0x0000F060-0x0000F07F
Memory Address 0xD122B000-0xD122B7FF
IRQ Channel IRQ 4294967292
Driver C:\WINDOWS\SYSTEM32\DRIVERS\IASTORAC.SYS (16.8.3.1003, 1.05 MB (1,096,192 bytes), 8/12/2019 7:46 AM)
Code:
iastorac Intel(R) Chipset SATA/PCIe RST Premium Controller c:\windows\system32\drivers\iastorac.sys Kernel Driver Yes Boot Running OK Normal No Yes
Code:
athw10x.sys Mon Apr 22 01:35:39 2019 (5CBD60BB)
Code:
iaStorAC.sys Mon Jul 15 03:21:32 2019 (5D2C378C)