BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED caused by driver lvrs64.sys


  1. Posts : 38
    Windows 10 Pro 64-bit (20H2, Build 19042.804)
       #1

    BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED caused by driver lvrs64.sys


    As the title says, I have been encountering two same BSODs that is caused by one driver lvrs64.sys that happens to be Logitech driver from the external webcam that I bought for my laptop, Logitech C270, since my built-in webcam is broken.

    Please tell me if there are any updates of this driver that can resolve this issue, because I have tried looking for newest version of this driver to no avail, or if worst case, if the Windows 10 build version 2004 that I'm using right now may not be compatible to it, then do I have to downgrade back to 1909?

    I have also attached the compressed log file as instructed before starting this thread so you guys can have head ups on what happened.

    Thank you all!

    Sincerely,
    Rin
      My Computer


  2. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #2

    Hello, both of your dumps refer to camera, to verify this is true please disable camera in device manager and reboot computer.

    Device error code is 43, which means:
    This may mean that the device has a hardware problem, or that the driver or driver software is failing
    For more information about the error code see bellow link:
    https://support.microsoft.com/en-us/...-error-code-43

    Once you're sure disabling camera resolves the problem, you can update camera drivers on bellow link:
    laptops and netbooks :: lenovo g series laptops :: g40 70 notebook lenovo - US

    however know that this will fail because error code must be 0 instead of 43 for driver install to be success,
    You may need to enter safe mode to verify error codes went away and then install driver in safe mode.
    See bellow link how to enter safe mode:
    https://support.microsoft.com/en-us/...c-in-safe-mode

    Note that if driver refuses to install for what ever reason you need to "hard remove" old driver, to see how to this refer to bellow link (section "Deleting a Driver Package from the Driver Store" explains how to delete old driver):
    https://docs.microsoft.com/en-us/win...river-packages

    To get other drivers for your model refer to bellow link:
    laptops and netbooks :: lenovo g series laptops :: g40 70 notebook lenovocontentdetail - US
      My Computer


  3. Posts : 13,960
    Windows 10 Pro X64 21H1 19043.1503
       #3

    The only download I see for that camera is from here: Logitech C270 Webcam

    Attachment 286115
      My Computers


  4. Posts : 38
    Windows 10 Pro 64-bit (20H2, Build 19042.804)
    Thread Starter
       #4

    zebal said:
    Hello, both of your dumps refer to camera, to verify this is true please disable camera in device manager and reboot computer.

    Device error code is 43, which means:

    For more information about the error code see bellow link:
    https://support.microsoft.com/en-us/...-error-code-43

    Once you're sure disabling camera resolves the problem, you can update camera drivers on bellow link:
    laptops and netbooks :: lenovo g series laptops :: g40 70 notebook lenovo - US

    however know that this will fail because error code must be 0 instead of 43 for driver install to be success,
    You may need to enter safe mode to verify error codes went away and then install driver in safe mode.
    See bellow link how to enter safe mode:
    https://support.microsoft.com/en-us/...c-in-safe-mode

    Note that if driver refuses to install for what ever reason you need to "hard remove" old driver, to see how to this refer to bellow link (section "Deleting a Driver Package from the Driver Store" explains how to delete old driver):
    https://docs.microsoft.com/en-us/win...river-packages

    To get other drivers for your model refer to bellow link:
    laptops and netbooks :: lenovo g series laptops :: g40 70 notebook lenovocontentdetail - US
    The problem is that my built-in laptop webcam is broken in terms of hardware, so I will not be able to install drivers for it anymore. I am worrying about how Logitech driver for my external webcam, Logitech C270, can cause BSODs often after I updated my Windows 10 to build 2004. It wasn't acting like this before in 1909 or 1903 build.

    - - - Updated - - -

    Ztruker said:
    The only download I see for that camera is from here: Logitech C270 Webcam

    Attachment 286115
    I have already installed this application for my laptop, but BSOD still happened even after that.
      My Computer


  5. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #5

    There are multiple issues with Windows 2004 currently.

    I would roll back to 1909 and wait for a fix.
      My Computer


  6. Posts : 38
    Windows 10 Pro 64-bit (20H2, Build 19042.804)
    Thread Starter
       #6

    Solved


    I discover that the Logitech driver has not been updated ever since 2012 after checking its detail in Device Manager. I have switched to using USB Video Device and USB Audio Device drivers from Microsoft and haven't had problems since.

    Thank you all for helping me out!

    Sincerely,
    Rin
      My Computer


 

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