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#11
V2 can be ran after a clean install.
A clean install will fix the piracy / cracked third party software.
And a clean install may fix the BSOD and other log file problems.
V2 can be ran after a clean install.
A clean install will fix the piracy / cracked third party software.
And a clean install may fix the BSOD and other log file problems.
The piracy was fixed by the clean install.
Additional dump files were needed to troubleshoot the prior crash.
The file collected was a mini dump file.
A memory dump was needed for this type of bugcheck.
Windows automatically deletes memory dump files when the drive free space is < 25 GB.
What was volume P ?
1) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan
2) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US
3) Open administrative command prompt and type or copy and paste:
chkdsk /r /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.
C:\Windows\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
4) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10
5) For any BSOD:
a) run the V2 log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
6) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
Disk Management - How to Post a Screenshot of
Code:Event[3526]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2020-03-13T00:56:14.687 Event ID: 1018 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DUONG-PC Description: The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.
Update Samsung SSD firmware - SSD Tools & Software | Download | Samsung V-NAND SSD | Samsung Semiconductor Global Website
Thank you for your careful explanation.
The disk space at that time was about 14 GB free, so no doubt that the memory dump was deleted. The most important thing has gone. I also accidentally ignore the error code when blue screen appeared, I just thought minidump file was enough.
P was probable the USB drive. From what you explained, I guess you are thinking there's problem in the storage drive. I use SSD 860 Evo, and Samsung Magician tells my SSD is still healthy, and firmware update is waiting. Do I need to run chdsk anymore?
Attachment 270379Attachment 270381Attachment 270382
Attachment 270380
I have finished it! So you think it was caused by the SSD?
It's worth checking out any circumstantial evidence that's why I recommended it to you. Do you still have BSODs?
I haven't experience one. As what I recall, this was the first time it happened, when I was running User Benchmark, not sure which step in the benchmarking. At first I think it was the VGA driver, but the log seems to say the storage drive. Just a bit lazy to run check disk. I already update the SSD to latest firmware.
Please test all drives with:
a) HD Tune
b) Sea Tools
c) chkdsk /r /v
d) HD Sentinel
These steps / tests can be performed overnight:
a) HD Tune full error scan
b) Sea Tools long generic test
c) chkdsk /r /v
Run HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
Post images of each of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance
Code:Event[2631]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2020-03-11T21:53:29.761 Event ID: 140 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DUONG-PC Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: P:, DeviceName: \Device\HarddiskVolume10. (The I/O device reported an I/O error.)Code:Event[2642]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2020-03-11T21:53:34.469 Event ID: 140 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DUONG-PC Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: P:, DeviceName: \Device\HarddiskVolume14. (The volume for a file has been externally altered such that the opened file is no longer valid.)Code:Event[2645]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2020-03-11T21:53:35.975 Event ID: 140 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DUONG-PC Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: P:, DeviceName: \Device\HarddiskVolume16. (The I/O device reported an I/O error.)Code:Event[2647]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2020-03-11T21:53:40.715 Event ID: 140 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DUONG-PC Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: P:, DeviceName: \Device\HarddiskVolume18. (The I/O device reported an I/O error.)Code:Event[2652]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2020-03-11T21:53:48.261 Event ID: 140 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DUONG-PC Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: P:, DeviceName: \Device\HarddiskVolume22. (The I/O device reported an I/O error.)Code:Event[2654]: Log Name: System Source: Ntfs Date: 2020-03-11T21:53:48.386 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DUONG-PC Description: A corruption was discovered in the file system structure on volume P:. The exact nature of the corruption is unknown. The file system structures need to be scanned online.Code:Event[3633]: Log Name: System Source: Ntfs Date: 2020-03-13T18:10:30.182 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DUONG-PC Description: A corruption was discovered in the file system structure on volume P:. A corruption was found in a file system index structure. The file reference number is 0x5000000000005. The name of the file is "<unable to determine file name>". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".Code:Event[2715]: Log Name: System Source: disk Date: 2020-03-11T21:54:42.309 Event ID: 11 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DUONG-PC Description: The driver detected a controller error on \Device\Harddisk1\DR12. Event[2716]: Log Name: System Source: disk Date: 2020-03-11T21:54:43.336 Event ID: 11 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DUONG-PC Description: The driver detected a controller error on \Device\Harddisk1\DR12.
Seems the problem is not that easy as I thought. From what I remember, P was the USB drive. But the timestamp was from (2020-03-11), while I just plugged the USB in 2020-03-12 or 13.
The old disk scheme had 3 partition C, D, E and 2 partition for linux (which was invisible in Windows).
I will run chkdsk tonight to see how it goes.