Bsod system_thread_exception_not_handled  


  1. Posts : 9
    Windows 10
       #1

    Bsod system_thread_exception_not_handled


    I am on Windows 10 pro version 1803. The first time I noticed the system_thread_exception_not_handled BSOD was when I tried to update to the 1909 version when the system does its initial reboot. After that, the update is reverted.

    However, I have my computer running 24/7 with 1803, and sometimes when I return to it the BSOD screen is up with the same exception - system_thread_exception_not_handled I do not recall this happening before I updated to 1803.

    I did set the system up to create a memory dump, however, the dump file seems to never get created.

    I ran the log V2 log collector, and I am attaching the output to this post.

    I really hope someone is able to help me. Thank you in advance.
      My Computer


  2. Posts : 1,539
    Windows 8.1 Enterprise x64
       #2

    Send dump files from C:\Windows\LiveKernelReports
      My Computer


  3. Posts : 9
    Windows 10
    Thread Starter
       #3

    Thanks for your reply. The compressed file is big, therefore, I uploaded the file to google drive and here is the link.

    LiveKernelReports.zip - Google Drive

    Thanks again.
      My Computer


  4. Posts : 1,539
    Windows 8.1 Enterprise x64
       #4

    Update:
    NVIDIA Graphics driver - NVIDIA DRIVERS GeForce Game Ready Driver WHQL
      My Computer


  5. Posts : 9
    Windows 10
    Thread Starter
       #5

    Thank you for your reply.

    I am already running that driver version with the exception that I did not install the GeForce Experience component, nor the HDMI audio driver. I believe I did a clean install when I installed those drivers.

    Is there possibility that the problem is happening because I did not install those components?

    Installing the HDMI audio driver interferes with my SoundBlaster ZxR - so I disabled the HDMI audio device on the video card, and I do not install the HDMI audio drivers.

    I updated as many drivers as I could before posting here as I searched for possible solutions to the problem before posting.

    Is there anything else that you see in the dmp files that may be causing this?

    Thanks again!
      My Computer


  6. Posts : 1,539
    Windows 8.1 Enterprise x64
       #6

    Apart from the graphics card drivers, nothing else can be seen
      My Computer


  7. Posts : 9
    Windows 10
    Thread Starter
       #7

    Thanks.

    Last night, I tried removing the graphics card, cleaning the contacts, and then reinserting the card. I have the PC up and running with no programs running as it was exhibiting this problem when it was just running. In the past for me, sometimes removing components, cleaning their contacts, then replacing them has resolved similar issues.

    If that does not work, I'll switch graphics cards with my other PC to see if it can be traced to the card itself.
      My Computer


  8. Posts : 9
    Windows 10
    Thread Starter
       #8

    It looks like cleaning the contacts on my GPU solved the problem of the BSOD while in windows as I have had only one such BSOD since doing so - and that was likely from the fact that I started running some BOINC GPU projects again.

    However, I still get the same exception on attempting to upgrade to Win 10 -1909. I looked at those log directories, and there is absolutely nothing new there after the update attempt.

    At some point soon, I am going to try a different graphics card while doing the update to see if the BSOD is somehow caused by my current GPU.
      My Computer


  9. Posts : 9
    Windows 10
    Thread Starter
       #9

    I know this is an old thread and I have more information. I found that my system was still randomly trying to apply the failed update and that is the reason that I kept finding it in the BSOD state. There appears to be no resolution to this from Microsoft yet. I disabled a couple of services to prevent these attempts to apply the update. For now, I have prevented the auto-apply of the failing update. I will attempt an update in the future; hopefully, Microsoft will have figured this out by the.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:04.
Find Us




Windows 10 Forums