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  1. Posts : 1,539
    Windows 8.1 Enterprise x64

    Disable Driver Verifier in safe mode and send new crash dumps
      My Computer

  2. Posts : 40,856
    windows 10 professional version 1607 build 14393.969 64 bit

    New computers should not have BSOD.
    So it's in your best interest to RMA.

    There are multiple versions of the HP diagnostics.
    The default version from the factory may only test drive and RAM.

    See if you can download a new version: (left side of this webpage)

    Download HP Diagnostics UEFI

    It can be installed in the computer and /or a flash drive (formatting the drive is not required)

    Then run in system > extensive > loop until error or failure
      My Computer


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