Daily BSOD for 6 months


  1. Posts : 4
    Windows 10
       #1

    Daily BSOD for 6 months


    Hi. Looking to pin point whether it's a driver issue or hardware. So far, I've done the basic memory diagnostic tool for both RAM pieces seperately and they've come fine. I will do an overnight one tonight unless told otherwise if someone checks my dump files before I go to sleep. I have downloaded the manufacturer's SSD software and the smart tests show...

    Windows 10 Version 1909

    DESKTOP-6STICCH-(2019-11-24_20-18-03).zip - Google Drive
    SSD SMART results
    https://i.imgur.com/SJUc3Hf.png

    I can usually use the PC for a good number of hours before it "randomly" BSODs although I have had to re-install Windows at some stage (usually within 1-2 months) as stuff keeps breaking (most recent was winload.efi missing or corrupt error)
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2

    Try to change the clock and timing of RAM, combine with XMP profiles in the BIOS or, as a last resort, change the RAM to another
      My Computer


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    MrPepka said:
    Try to change the clock and timing of RAM, combine with XMP profiles in the BIOS or, as a last resort, change the RAM to another
    Now that you mention it, I failed to mention that I downclocked it / turned off XMP a few months back hoping it'd fix things but it didn't. Should I skip to replacing the RAM then?
      My Computer


  4. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    The logs displayed corruption of the MFT or drive file system.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) wmic recoveros set autoreboot = false
    7) wmic recoveros set DebugInfoType = 7
    8) bcdedit /enum {badmemory}

    9) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    10) Make sure that there is no over clocking while troubleshooting

    11) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    12) Create a new restore point:
    Create System Restore Point in Windows 10

    13) Indicate whether Windows fast startup is currently on or off
    If it is on turn it off:
    Turn On or Off Fast Startup in Windows 10




    14) Please post separate share links for these dump files: (one drive, drop box, or google drive)

    a) WATCHDOG-20191123-1754.dmp
    b) C:\WINDOWS\MEMORY.DMP

    Code:
    Name                             LastWriteTime          Size (MB)
    ----                             -------------          ---------
    WATCHDOG-20191123-1754.dmp       11/23/2019 5:54:25 PM     693.31
    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 11/24/2019 11:39:45
    Size on disk: 344 MB



    14) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    15) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10


    16) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    17) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US


    Take Screenshot in Windows 10

    How to Upload and Post Screenshots and Files at Ten Forums



    Code:
     *** Memory manager detected 1 instance(s) of corrupted pagefilepage(s) while performing in-page operations.
    Code:
    ADDITIONAL_DEBUG_TEXT:  Memory Manager detected corruption of a pagefile page while performing an in-page operation.
    The data read from storage does not match the original data written.
    This indicates the data was corrupted by the storage stack, or device hardware.
    Code:
    A corruption was discovered in the file system structure on volume C:.
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x2000000021fc8.
      My Computer


  5. Posts : 4
    Windows 10
    Thread Starter
       #5

    Code:
    Microsoft Windows [Version 10.0.18363.476]
    (c) 2019 Microsoft Corporation. All rights reserved.
    
    C:\Windows\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    C:\Windows\system32>dism /online /cleanup-image /scanhealth
    
    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1
    
    Image Version: 10.0.18363.476
    
    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.
    
    C:\Windows\system32>dism /online /cleanup-image /restorehealth
    
    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1
    
    Image Version: 10.0.18363.476
    
    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    
    C:\Windows\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    C:\Windows\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-6STICCH\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk1\\Partition4"'
    Property(s) update successful.
    
    C:\Windows\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DESKTOP-6STICCH\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk1\\Partition4"'
    Property(s) update successful.
    
    C:\Windows\system32>bcdedit /enum {badmemory}
    
    RAM Defects
    -----------
    identifier              {badmemory}
    
    C:\Windows\system32>
    Attachment 256566
    Attachment 256567

    Windows Fast startup is turned off
    Watchdog dmp
    PoW32kWatchdog-20191124-1959.dmp - Google Drive
    Memory dmp
    MEMORY.DMP - Google Drive

    Chkdsk log
    Chkdsk log.txt - Google Drive

    Screenshots of other tests
    Imgur: The magic of the Internet
    Also commenting on 14) I copied pasted the command in and rebooted but it just runs a normal scan and fix? I think it took 15~ mins tops and just fixed 5 sectors. Was expecting it to take much longer. PC rebooted and gave a winload.efi error. It rebooted and then it started up fine?
      My Computer


  6. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    When available post Sea Tools for Windows results.

    Make a backup image and / or backup important files on the Crucial _CT256 drive > replace the drive > restore files

    Crucial System Scanner | Crucial.com
      My Computer


  7. Posts : 4
    Windows 10
    Thread Starter
       #7

    zbook said:
    When available post Sea Tools for Windows results.

    Make a backup image and / or backup important files on the Crucial _CT256 drive > replace the drive > restore files

    Crucial System Scanner | Crucial.com
    Attachment 256641Can you confirm even with this result I still need to replace my SSD?
      My Computer


  8. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    There were multiple problems displayed on SMART.
    Please replace the drive.
    The long generic is a pass/fail.
    The SMART is used to predict failure.
    Drives before they fail can have performance problems.
    For example: chkdsk corruption, BSOD, boot problems, etc.

    Make sure important files are backed up.

    How long do disk drives last?
    Hard Drive SMART Stats
      My Computer


 

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