New
#11
These are some steps that may provide temporary improvement if you need some stability during exam week (these may or may not work if there is an underlying hardware problem)
1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
2) re-install the Nvidia GPU driver from the Nvidia website
3) make sure that you check the clean install box and if available install the physx driver.
Display Driver Uninstaller Download version 18.0.1.5 (or newer version if available)
Official Display Driver Uninstaller DDU Download
Display Driver Uninstaller: How to use - Windows 7 Help Forums
Display Driver Uninstaller: How to use - Windows 7 Help Forums
Download Drivers | NVIDIA
Download Drivers | NVIDIA
4) New and old drivers can be tried by turning off Windows updates of non-Microsoft drivers.
5) Placing the computer in safe mode:
Boot into Safe Mode on Windows 10
6) For the long term please consider RMA after exam week.
I have already tried doing DDU in safe mode and installing new or older versions of the nVidia graphics, along with windows reinstalls. I am trying to contact Acer right now, and ask for an RMA, hoping that they wont just tell me to send it to a service and waste time saying that they couldnt find anything.
This is a link to prevent Windows from automatically updating older drivers:
Enable or Disable Driver Updates in Windows Update in Windows 10
I have disabled those as well as automatic driver installation upon contact with a new device, but older ones did not seem to help. After installing the newly released nVidia ones my issue seems to occur a bit less often, sometimes even being able to play a full match instead of previously crashing after at most 10-15 minutes..
Check to see the options in BIOS for GPU settings.
To get through exam week it may be possible to use only Intel GPU.