randomly BSOD occurs, HALL.dll error


  1. Slowie87
    Posts : 1
    Windows 10
       New #1

    randomly BSOD occurs, HALL.dll error


    Goodday all,

    One of our Windows 10 users is getting a BSOD regularly (like once a week), I checked it out with Bluescreenview and it shows that the HALL.DLL is giving the bluescreen error.

    After today's BSOD, I tried to do sfc.exe /scannow and when it reached 100% validating it got another bluescreen.

    Is there anyone who can read out the .dmp file? I added two of them as attachment.

    The user only using Outlook and Internet Explorer for some webapplications.

    Thanks in advance
      My Computer
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  3. MrPepka
    Posts : 1,538
    Windows 8.1 Enterprise x64
       New #2

    Update:
    Graphics driver (Download Intel(R) Graphics - Windows(R) 10 DCH Drivers)
      My Computer
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  4. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #3

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My Computers
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