Number of different BSODs - Can't figure for the problem

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  1. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #41

    1) Place the computer in safe mode, safe mode with command prompt, or safe mode with networking:
    Boot into Safe Mode on Windows 10
    The longer the duration of safe mode the better the testing.
    Plan testing for days and if away the computer can be in safe mode for testing purposes.
    The computer has automatic restart unchecked and if there is a BSOD you should see a blue screen with bucheck and : (
    Report into the thread whether there are or are not BSOD while in safe mode.


    2) When running V2 or DM please upload directly into the thread without using a share link.


    3) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive



    4) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer
      My Computer


  2. Posts : 29
    Windows 10
    Thread Starter
       #42

    zbook said:
    1) Place the computer in safe mode, safe mode with command prompt, or safe mode with networking:
    Boot into Safe Mode on Windows 10
    The longer the duration of safe mode the better the testing.
    Plan testing for days and if away the computer can be in safe mode for testing purposes.
    The computer has automatic restart unchecked and if there is a BSOD you should see a blue screen with bucheck and : (
    Report into the thread whether there are or are not BSOD while in safe mode.


    2) When running V2 or DM please upload directly into the thread without using a share link.


    3) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive



    4) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer
    Will try that. Thanks

    In the meanwhile, I had another BSOD.


    Just had another BSOD while using my PC and running Prime95 at the same time (may be related or not)

    V2 Collector Logs here : DARTH-VADER-(2019-08-04_13-27-05).zip - Google Drive
    Mini Dump here : 080419-6062-01.dmp - Google Drive
    MEMORY.DPM here : MEMORY 04-08.zip - Google Drive
      My Computer


  3. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #43

    1) For V2 or DM please upload directly into the thread without using a share link.
    See posting instructions in this link:
    BSOD - Posting Instructions

    2) For all tests > post images or share links into the thread

    3) After evaluating the stability / instability of the computer in safe mode hardware testing will be performed.
    Some of the tests may repeat prior testing.
    Unfortunately there is no available software for definitive testing of Asus motherboards.

    4) The two memory dumps today displayed bugcheck A with no definitive misbehaving driver.

    Code:
    Bugcheck code 0000000A
    Code:
    Sun Aug  4 10:09:44.765 2019 (UTC - 5:00)
    Code:
    Sun Aug  4 07:22:32.157 2019 (UTC - 5:00)
      My Computer


  4. Posts : 29
    Windows 10
    Thread Starter
       #44

    Had another BSOD in normal use. Links below.

    V2 Collector Logs : Attachment 242889
    Mini Dump : 081119-6187-01.zip - Google Drive
    MEMORY.DMP : MEMORY 11-08.zip - Google Drive

    Will try Safe Mode now and see how that goes.
      My Computer


  5. Posts : 29
    Windows 10
    Thread Starter
       #45

    zbook said:
    1) For V2 or DM please upload directly into the thread without using a share link.
    See posting instructions in this link:
    BSOD - Posting Instructions

    2) For all tests > post images or share links into the thread

    3) After evaluating the stability / instability of the computer in safe mode hardware testing will be performed.
    Some of the tests may repeat prior testing.
    Unfortunately there is no available software for definitive testing of Asus motherboards.

    4) The two memory dumps today displayed bugcheck A with no definitive misbehaving driver.

    Code:
    Bugcheck code 0000000A
    Code:
    Sun Aug  4 10:09:44.765 2019 (UTC - 5:00)
    Code:
    Sun Aug  4 07:22:32.157 2019 (UTC - 5:00)
    Heads up. I've been away for 2 weeks, but left my PC on (albeit idle) in Safe Mode, and had no crash.
      My Computer


  6. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #46

    Reboot the computer to see whether a reboot goes into safe mode or normal mode.

    Upload a new V2.
      My Computer


  7. Posts : 29
    Windows 10
    Thread Starter
       #47

    New V2 here : Attachment 245629
      My Computer


  8. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #48

    Looks good.
    No crashes since 8/11/2019.
      My Computer


  9. Posts : 29
    Windows 10
    Thread Starter
       #49

    zbook said:
    Looks good.
    No crashes since 8/11/2019.
    Yes, that's when I booted into safe mode more or less. The problem though still exists when in non-safe mode.

    Links to latest BSOD here : Number of different BSODs - Can't figure for the problem
      My Computer


  10. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #50

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
      My Computer


 

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