Ayuda, Help, SOS PC Restart without solution

Thank you
Here are my logs

Attachment 236238

Attachment 236239


I was able to boot after the BSOD displaying inaccessible boot device after changing IDE TO ACHI
via BIOS

Came

Open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp > zip > post a share link into the thread using one drive, drop box, or google drive

zbook said:

Open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp > zip > post a share link into the thread using one drive, drop box, or google drive

https://drive.google.com/file/d/1sWV...ew?usp=sharing

Thanks
Came

1) Do you currently have or had you at any time installed software related to: faronics.com or deep freeze?

2) Uninstall and reinstall: RtsUer.sys
Realtek USB Card Reade

https://answers.microsoft.com/en-us/...0-8d22254aa1c1

Code:

RTSUER       Realtek USB Card Reade Realtek USB Card Reade Kernel        Manual     Stopped    OK         FALSE       FALSE        4,096             385,024     0          4/1/2019 3:20:46 AM    C:\WINDOWS\system32\Drivers\RtsUer.sys           4,096

Code:

RtsUer.sys
	
Realtek USB 2.0 Card Reader driver
	
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownTypeID=3&GetDown=false

3) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan


4) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US

5) Open administrative command prompt and type or copy and paste:
6) sfc /scannow
7) dism /online /cleanup-image /restorehealth
8) chkdsk /scan
9) wmic recoveros set autoreboot = false
10) powercfg.exe /hibernate off
11) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

12) Make sure that there is no over clocking while troubleshooting.


13) The BIOS: Version/Date American Megatrends Inc. 1.30, 09/14/16

Uprade the BIOS: 1.30 > 7A20v14 2018-05-16

Support For X99A GAMING PRO CARBON | Motherboard - The world leader in motherboard design | MSI USA

14) For any BSOD:

a) run the V2 log collector to collect new log files

b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

15) Make a backup image using Macrium:
Macrium Software | Your Image is Everything

16) Save the backup image to another disk drive (do not save to another partition on the same drive) or the cloud

17) Update the specs in the "My Computer" section:

System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

zbook said:

1) Do you currently have or had you at any time installed software related to: faronics.com or deep freeze?

Yes
2) I don't have a Realtek USB Card Reader

3)
Attachment 236315Attachment 236316

- - - Updated - - -

4)

Attachment 236319


Attachment 236320

5)

Code:

Microsoft Windows [Version 10.0.18362.145]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.145

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.
Volume label is Cams.

Stage 1: Examining basic file system structure ...
  349696 file records processed.
File verification completed.
  8083 large file records processed.
  0 bad file records processed.

Stage 2: Examining file name linkage ...
  19012 reparse records processed.
  414916 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered to lost and found.
  19012 reparse records processed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
  32611 data files processed.
CHKDSK is verifying Usn Journal...
  38255064 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

 477331455 KB total disk space.
  41494152 KB in 101597 files.
     83304 KB in 32612 indexes.
         0 KB in bad sectors.
    475691 KB in use by the system.
     65536 KB occupied by the log file.
 435278308 KB available on disk.

      4096 bytes in each allocation unit.
 119332863 total allocation units on disk.
 108819577 allocation units available on disk.

C:\WINDOWS\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\CAM3UD7\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition2"'
Property(s) update successful.

C:\WINDOWS\system32>powercfg.exe /hibernate off

C:\WINDOWS\system32>

13) This should be my Bios
Ridiculous Gigabyte BIOS Support vs. Spectre / Meltdown

I am afraid to upgrade because in Mexico City is raining hard

Is the Support For X99A GAMING PRO CARBON | Motherboard - The world leader in motherboard design | MSI USA compatible with my Motherboard
Gigabyte GA-X58A-UD7 (rev. 1.0) ?

14) No BSOD if I continue with ACHI and not the normal IDE that I have to use via BIOS

a)
Attachment 236321


b) New file upload it a few minutes ago
MEMORY.zip - Google Drive

15) Done

17) Done as System two

3) Continue....

Thanks

Came

1) For inaccessible boot device multiple troubleshooting steps can be performed.
Had there been a recent change that had triggered it?
How did you know about IDE to ACHI?
How come the setting was on IDE?

2) What is the X58A-UD7 motherboard version?
If it is version 1 then upgrade the BIOS F6 > F7
GA-X58A-UD7 (rev. 1.0) | Motherboard - GIGABYTE U.S.A.


3) The HD Tune full error scan can be run overnight.
Please update the thread with a completed scan.


4) Open file explorer > search for RtsUer.sys or C:\WINDOWS\system32\Drivers\RtsUer.sys > post an image into the thread

5) Open file explorer > search for DfDiskLo.sys or C:\WINDOWS\system32\drivers\DfDiskLo.sys > post an image into the thread

The above drivers appeared in the debugging.

Some files may remain after using control panel to uninstall.

6) Uninstall Deep Freeze using the information in this link:
How do I uninstall Deep Freeze? - Powered by Kayako Help Desk Software

7) Deep Freeze can be reinstalled after one week of computer stability (no BSOD or unexpected shutdowns/restarts.

1) > Had there been a recent change that had triggered it?

Nop, Until I watch the tutorial @ YouTube
> How did you know about IDE to ACHI?

Fix INACCESSIBLE BOOT DEVICE Error in Windows 7, 8, 10 - YouTube

How come the setting was on IDE?

I still have Spinning Disk Drives and that is the default setting for my HDD

2) it is version 1

3) I did not understand this part, is error scan?

6) Done

7) Understood

The HD Tune full error scan image in post #7 was incomplete.
When it has completed there should no longer be any grey boxes.
Please run the test overnight and upload new results into the thread.