New
#1
Blue Screen Message after Shut Down
Posting this issue here due to it being a blue screen pop up. Has anyone experienced this?
Upon shutting down within maybe four seconds we get the following blue screen. Smiley Face icon- "Your pc ran into a problem and need to restart. We're just collecting some error info and then we'll restart for you. (count down % running then system shuts down) For more information about this issue and possible fixes visit https:// windows.com/stopcode. If you call a support person give them this info. Stop code: PNP DETECT FATAL ERROR" Have not found anything in google searching what this is or if it is a virus, did find a post that it may be adware. Have run full check on my McAfee software finding nothing. Both my wife and I get this when shutting down from our respective sides of our Dell desktop system.