BSOD Attempted switch from DPC & KMODE exception not handled on Win10

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  1. Posts : 9
    Win 10 B1809
       #1

    BSOD Attempted switch from DPC & KMODE exception not handled on Win10


    Hi,
    I have since a couple of days constant issues with BSOD's on my Win10 (1809) System, most of the time "Attempted switch from DPC", but sometimes also "KMODE exception not handled"

    The strange thing is that I didn't really change something on the system!?
    I already tried to uninstall the tipical candidates, like an old Acronis TrueImage Version and also my Norton AntiVirus Package, but no luck. Updated the Graphics driver and removed some unneccary old programms. I also tried to restore some previous SystemRecoverypoint, but that crashed as well (even when booting from WIN10 DVD, this resulted in the Recoverypoint being gone now as the system said it was corupted). In the meantime with all the crashes my Windows Office installation is also ruined and a reinstallation failes because I always get another BSOD whilse installing...

    I also checked my SSD for Firmware etc, all fine accoring to the provided tool.
    I even tried to kill nearly all non-windows programms running in taskmanager details, but that didn't prevent the BSOD either...

    So I hope someone here has an idea how to fix this!?
    Unfortunately when I ran the forum script I saw that there is no Dump written in the Drive!
    I attached the Zip file as instruced, so I hope I provided all details necessary?
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Please run driver verifier using the following settings for 48 hours.
    • Special Pool
    • Force IRQL checking
    • Pool Tracking
    • Deadlock Detection
    • Security Checks
    • Miscellaneous Checks
    • Power framework delay fuzzing
    • DDI compliance checking



    Warning: driver verifier could cause boot issues and/or performance issues.



    Resetting driver verifier options (recommended in this order)
    1. In normal mode open an administrator command prompt and enter the below command
    2. In safe mode open an administrator command prompt and enter the below command
    3. On 3 boot failures, you'll boot automatically to the recovery options,
      • click Troubleshoot
      • go to the advanced options
      • choose command prompt
      • enter the below command

    4. Boot with the recovery media, see above 4 steps in option 3.
    5. Via the recovery options or recovery media, select a restore point prior enabling driver verifier

    Code:
    verifier /reset


    Crashed when running driver verifier
    1. Reset driver verifier
    2. Boot in normal mode if necessary
    3. Follow Blue Screen of Death (BSOD) Posting Instructions to provide the requested logs
      My Computers


  3. Posts : 9
    Win 10 B1809
    Thread Starter
       #3

    Thanks for the quick reply, I will try to run this driver verfifier, but so far I was not successfull as the system crashes often even before I can start to do the setup
    There was so far no specific point where it crashed, sometimes before even entering the singon pw, sometimes after some minutes.
    With both BSOD messages sometimes one sometimes the other...

    PS: Restore a previous Restore-point was also not successful, I tried at least 10 times, with Boot from DVD as well as out of the system... no success...
      My Computer


  4. Posts : 9
    Win 10 B1809
    Thread Starter
       #4

    Now I finally made it, but now when booting I straigt get the BSOD Driver Verifier Detected Violation
    Any ideas?
    Does it make sense to run the logs again even if I didn't reach login?
      My Computer


  5. Posts : 14,903
    Windows 10 Pro
       #5

    Have you attempted other options listed in my previous post to reset driver verifier?

    You could upload new logs again yes even if you didn't login, I believe it'll just contain a little less information compared to uploading logs from normal.
      My Computers


  6. Posts : 9
    Win 10 B1809
    Thread Starter
       #6

    Yes, I tried via running the verifier application and selecting "delete settings" and also via the reset command on command line and also the command in the linked post (/bootmode resetonbootfail). But I still keep getting the mentioned Verifier BSOD, I'm currently trying to run the restore-point restore out of the troubleshoot-bootup . Lets hope that one works...
      My Computer


  7. Posts : 9
    Win 10 B1809
    Thread Starter
       #7

    Ok, that one worked, so I'm back to the previous situation (before trying verifier).
    Did that kill the logs as well or can I still run the script?
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #8

    It shouldn't affect the logs too much.
      My Computers


  9. Posts : 9
    Win 10 B1809
    Thread Starter
       #9

    Ahh... Now I'm not able to get in anymore.. I get another BSOD "Critical Process died", even when I start in save mode
      My Computer


  10. Posts : 9
    Win 10 B1809
    Thread Starter
       #10

    Additional info:
    As I also have an old Win7 installation on the PC which I checked now and it's running ok, so I expect the whole story not be some hardware related error.

    As I don't reach desktop in any mode (safe mode or debugging mode) I will try to install win10 from DVD again "over" the existing installation...
      My Computer


 

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