Bsod irql_not_less_or_equal

I'm a little unfamilliar with bugchecking BSOD's as the basics is probably to the limit of my knowledge. If someone can lend a hand I would appriciate it.

The issue occured with just general internet browsing ;

012419-5500-01.dmp 24/01/2019 12:58:12 IRQL_NOT_LESS_OR_EQUAL 0x0000000a ffffa781`1711ca58 00000000`00000002 00000000`00000001 fffff803`2f0cdc0d hal.dll hal.dll+17a9 x64 ntoskrnl.exe+1b1b40 C:\Windows\MiniDump\012419-5500-01.dmp 16 15 17763 1,172,044 24/01/2019 12:59:01

Attachment 221978

As I don't know much about this feel free to direct me in some way and I'll try to do whatever is required.

Hi CCCC

Welcome to the Ten Forums BSOD forum.

Upload the memory dump and post into the thread using a share link (one drive, drop box, or google drive)

Code:

Crash dump found at C:\Windows\MEMORY.DMP
Creation date: 01/24/2019 12:58:56
Size on disk: 651 MB

1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) wmic RecoverOS set AutoReboot = False
6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

7) In startup and recovery system failure if automatically restart is checked it can be easy to miss BSOD.
When there is a BSOD and automatically restart is unchecked you should see a BSOD window with bugcheck and : (
Sometimes you may see a misbehaving driver in the form *.sys
At the very beginning of a BSOD you may see a % counter.
If you see the % counter allow it to rise to 100% before rebooting so that is suficient time to create the dump file.
Step #5 should convert the default automatically restart so that the box is now unchecked.

8) Turn off Windows fast startup:

Turn On or Off Fast Startup in Windows 10 | Tutorials

8,
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Power

HiberbootEnabled DWORD
changed regedit to 0
7,
I try not to touch the machine if it's on a bsod.
1,
MEMORY.zip - Google Drive
Memory.dmp

Working on sfc /scannow at the moment, I imagine it will take a while.

1) Uninstall Malwarebytes using the applicable uninstall tool:
https://downloads.malwarebytes.com/file/mb_clean

2) Malwarebytes can be reinstalled one week after the last BSOD.

3) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
4) re-install the Nvidia GPU driver from the Nvidia website
5) make sure that you check the clean install box and if available install the physx driver.

Display Driver Uninstaller Download version 18.0.0.7 (or newer version if available)
Display Driver Uninstaller: How to use - Windows 7 Help Forums
NVIDIA
Download Display Driver Uninstaller - MajorGeeks


For any BSOD:
a) run the BETA log collector and post a new zip into the thread
b) post a share link (one drive, drop box, or google drive) for memory.dmp if the file size is < 1.5 GB

Code:

Name	NVIDIA GeForce GTX 1070 Ti
PNP Device ID	PCI\VEN_10DE&DEV_1B82&SUBSYS_244519DA&REV_A1\4&1C3D25BB&0&0019
Adapter Type	GeForce GTX 1070 Ti, NVIDIA compatible
Adapter Description	NVIDIA GeForce GTX 1070 Ti
Adapter RAM	(1,048,576) bytes
Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll
Driver Version	23.21.13.8813
INF File	oem7.inf (Section136 section)
Colour Planes	Not Available
Colour Table Entries	4294967296
Resolution	1920 x 1080 x 60 hertz
Bits/Pixel	32
Memory Address	0xF6000000-0xF6FFFFFF
Memory Address	0xE0000000-0xEFFFFFFF
Memory Address	0xF0000000-0xF1FFFFFF
I/O Port	0x0000E000-0x0000E07F
IRQ Channel	IRQ 54
I/O Port	0x000003B0-0x000003BB
I/O Port	0x000003C0-0x000003DF
Memory Address	0xA0000-0xBFFFF
Driver	c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvlddmkm.sys (23.21.13.8813, 16.15 MB (16,936,048 bytes), 09/11/2017 04:40)

Code:

nvlddmkm.sys Fri Oct 27 10:49:39 2017 (59F35593)

Microsoft Windows [Version 10.0.17763.253]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>chkdsk /scan
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...
267520 file records processed.
File verification completed.
9050 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
303 reparse records processed.
367792 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
303 reparse records processed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
50137 data files processed.
CHKDSK is verifying Usn Journal...
41381656 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

487756799 KB total disk space.
251124072 KB in 208267 files.
132220 KB in 50138 indexes.
0 KB in bad sectors.
393743 KB in use by the system.
65536 KB occupied by the log file.
236106764 KB available on disk.

4096 bytes in each allocation unit.
121939199 total allocation units on disk.
59026691 allocation units available on disk.

C:\Windows\system32>wmic RecoverOS set AutoReboot = False
Updating property(s) of '\\DESKTOP-VQ0N38M\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition4"'
Property(s) update successful.

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.1

Image Version: 10.0.17763.253

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\Windows\system32>

mbam uninstalled and nvidia driver reinstalled.

got a new one,
PAGE_FAULT_IN_NONPAGED_AREA
ntoskrnl.exe
0x00000050

Gonna upload the minidump before i go to bed :) I'll haft to look into it in the morning. The dump got to 100% and just froze.

If theres any info you need please tell me!

For any BSOD:
a) run the BETA log collector and post a new zip into the thread
b) post a share link (one drive, drop box, or google drive) for memory.dmp if the file size is < 1.5 GB

MEMORY (2).zip - Google Drive

1) The BIOS: BIOS Version/Date American Megatrends Inc. F3, 08/08/2018

Upgrade the BIOS: F3 > F6
X470 AORUS ULTRA GAMING (rev. 1.0) | Motherboard - GIGABYTE Global


2) Turn off Windows updates of non-Microsoft drivers:
Enable or Disable Driver Updates in Windows Update in Windows 10 | Tutorials

3) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)

4) re-install the Nvidia GPU driver from the Nvidia website
(make sure the new driver is different from:
25.21.14.1771
23.21.13.8813

5) make sure that you check the clean install box and if available install the physx driver.
Display Driver Uninstaller Download version 18.0.0.7 (or newer version if available)
Display Driver Uninstaller: How to use - Windows 7 Help Forums
NVIDIA
Download Display Driver Uninstaller - MajorGeeks

6) When there are continued BSOD after driver replacements with different drivers the hardware may be malfunctioning.
See if you can find a friend, neighbor, relative, or local computer store to swap the Nvidia GPU card.
Perform two tests:
a) Test a new card in the problematic computer (Nvidia or AMD)
b) Test the card from the problematic computer in another computer

7) Update the specs in the "My Computer" section:

System Specs - Fill in at Ten Forums | Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

Code:

Name	NVIDIA GeForce GTX 1070 Ti
PNP Device ID	PCI\VEN_10DE&DEV_1B82&SUBSYS_244519DA&REV_A1\4&1C3D25BB&0&0019
Adapter Type	GeForce GTX 1070 Ti, NVIDIA compatible
Adapter Description	NVIDIA GeForce GTX 1070 Ti
Adapter RAM	(1,048,576) bytes
Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll
Driver Version	25.21.14.1771
INF File	oem14.inf (Section108 section)
Colour Planes	Not Available
Colour Table Entries	4294967296
Resolution	1920 x 1080 x 60 hertz
Bits/Pixel	32
Memory Address	0xF6000000-0xF6FFFFFF
Memory Address	0xE0000000-0xEFFFFFFF
Memory Address	0xF0000000-0xF1FFFFFF
I/O Port	0x0000E000-0x0000E07F
IRQ Channel	IRQ 54
I/O Port	0x000003B0-0x000003BB
I/O Port	0x000003C0-0x000003DF
Memory Address	0xA0000-0xBFFFF
Driver	c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_5db32447b43ce666\nvlddmkm.sys (25.21.14.1771, 19.51 MB (20,461,984 bytes), 24/01/2019 15:54)

Code:

nvlddmkm.sys Fri Jan 11 03:16:04 2019 (5C385ED4)

havent been any bsod errors for a while, thanks for the help x) I think its okay now