BSOD DPC_WATCHDOG_VIOLATION hal.ddl ntoskrnl.exe

romanbomba · 30 Dec 2018

I get randomly gets bluescreen while browsing the steam store (windows system freezes and after a while gets bluescreen) - it has happened 2 times already.

Nvidia driver version 417.35 and 417.22 I tried ddu.

I have no problems in games, I can play assassin odyssey, bf5, witcher 3 few hours and I have no problems.
3dmark, stress test all passes correctly.
Aida 64 stress test, occt, everything passes.

Temperature of gpu 69, cpu max 77

The problem only occurs randomly when browsing the steam store.

Ztruker · 30 Dec 2018

Both dumps indicate a problem with your RTX 2080 MSI TRIO X driver or card.

Code:

BugCheck 133, {1, 1e00, fffff8000c5e3380, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1e7705 )

I see you've already tried driver version 417.35 and 417.22 via DDU and currently have 417.22 installed.
Are you doing any over clocking? CPU speed looks normal at 3600.
What about GPU?
What about voltage settings and memory timings?

Please run the Beta log collector. It's shown starting with Step 9 of the BSOD posting instructions. Upload the zip file it produces here in this thread. It collects additional data that may help figure out what is causing the BSODs.

romanbomba · 30 Dec 2018

I do not have any OC
Memory enabled profile xmp at 3000mhz
GPU not overclocked - works on standard settings

I have no problem in games, benchmarks, tests. Only sometimes when using the steam store when watching steam broadcasts.

This is really strange because it happens randomly and only on steam.

I added the log

Ztruker · 31 Dec 2018

The log files are in a foreign (non-English) language and some can not be analyzed. Please change the system language to English and post a new log collector zip. Use the Beta log collector shown at the bottom of the Blue Screen of Death (BSOD) Posting Instructions link as it collects more information than the standard collector.

Add, Remove, and Change Display Language in Windows 10
How To Change Language In Windows 10 Operating System - YouTube

You can put the language back to normal once done though you may have to do this multiple times if I need you to run the log collector script again in the future. Won't help with data that's already collected but newly generated data will be in English which can help.

Thanks

romanbomba · 01 Jan 2019

ok I changed my language

I added a new log

Ztruker · 01 Jan 2019

The most recent dumps shows a problem with nvlddmkm.sys.

Code:

BugCheck 133, {1, 1e00, fffff8054cd5d380, 0}
Probably caused by : nvlddmkm.sys ( nvlddmkm+1e7705 )

Driver Description: nVidia Video drivers
Driver Update Site: http://www.nvidia.com/Download/index.aspx
You have version 417.22. The Nvidia web site has version version 417.35 available.

Remove and install latest Nvidia drivers:

I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode. Then get the latest driver for your Nvidia card here: NVIDIA Driver Downloads

Then do a custom install of only the NVidia graphics driver and the PhysX driver. See if that gets rid of the problem.

romanbomba · 02 Jan 2019

Can it be a software error, a driver? or a hardware problem.

I do not have any problems in games and other programs.

Bsod happened to me 3 times randomly while performing the same task.
I did something like this:

I have no bluescreens for a few days, sometimes I see a green screen on the video when watching steam broadcasts.

Could it be a steam error?

philc43 · 02 Jan 2019

I have a hunch this might be to do with your HD Audio driver causing trouble. See if you can update this driver.

Code:

0: kd> !blackboxpnp
    PnpActivityId      : {00000000-0000-0000-0000-000000000000}
    PnpActivityTime    : 131906459045978004
    PnpEventInformation: 3
    PnpEventInProgress : 0
    PnpProblemCode     : 24
    PnpVetoType        : 0
    DeviceId           : SWD\MMDEVAPI\{0.0.0.00000000}.{af129ace-135b-4fe2-9ce2-72ca8136bd6d}
    VetoString         : 

AG352UCG (Urządzenie zgodne ze standardem High Definition Audio)        
SWD\MMDEVAPI\{0.0.0.00000000}.{AF129ACE-135B-4FE2-9CE2-72CA8136BD6D}                       

0: kd> .load pde;!dpx
=========================================================================================
 PDE v11.3 - Copyright 2017 Andrew Richards
=========================================================================================
Start memory scan  : 0xfffff8054f344ba8 ($csp)
End memory scan    : 0xfffff8054f345000 (ISR Stack Base)

0xfffff8054f344bc8 : 0xfffff8054cd5d380 : nt!KeDpcWatchdogProfileGlobalTriageBlock
0xfffff8054f344c08 : 0xfffff8054c9464cf : nt!KeClockInterruptNotify+0xcf
0xfffff8054f344c58 : 0xfffff8054d2f26e0 : hal!HalpKInterruptHeap+0x700
0xfffff8054f344c68 : 0xfffff8054c943f75 : nt!KiInsertQueueDpc+0x365
0xfffff8054f344c98 : 0xfffff8054c9cfa94 : nt!KiInterruptDispatchNoLockNoEtw+0x44
0xfffff8054f344cc8 : 0xfffff80558d61d0a : HDAudBus!HDABusWmiLogETW+0x6a
0xfffff8054f344de8 : 0xfffff8054d28ce98 : hal!HalRequestIpiSpecifyVector+0x58
0xfffff8054f344e38 : 0xfffff8054c87134f : nt!KiIntRedirectQueueRequestOnProcessor+0x77
0xfffff8054f344f28 : 0xfffff8054d28c47c : hal!HalpTimerClockIpiRoutine+0x1c
0xfffff8054f344f38 : 0xfffff8054d2f26e0 : hal!HalpKInterruptHeap+0x700
0xfffff8054f344f48 : 0xfffff8054d2f2790 : hal!HalpKInterruptHeap+0x7b0
0xfffff8054f344f58 : 0xfffff8054c871115 : nt!KiCallInterruptServiceRoutine+0xa5
0xfffff8054f344f60 : 0xfffff8054d2f26e0 : hal!HalpKInterruptHeap+0x700
0xfffff8054f344f68 : 0xfffff8054c9cf10c : nt!KiScanInterruptObjectList+0x14c
0xfffff8054f344f88 : 0xfffff8054c9cf2bf : nt!KiInterruptSubDispatch+0x11f
0xfffff8054f344fa8 : 0xfffff8054c9cf53a : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
0xfffff8054f344fb8 : 0xfffff8054d2f26e0 : hal!HalpKInterruptHeap+0x700
0xfffff8054f344fd8 : 0xfffff8054c9cfa87 : nt!KiInterruptDispatchNoLockNoEtw+0x37

romanbomba · 02 Jan 2019

I can not update.
Attachment 219490
They are monitor speakers, so I can turn them off in the system.

zbook · 02 Jan 2019

Consider uninstalling and reinstalling: rt640x64.sys

Realtek PCIe GBE Family Controller

Updating a driver. - Microsoft Community

Code:

fffff805`4f333098  fffff805`574c0595Unable to load image rt640x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rt640x64.sys
 rt640x64+0x70595
fffff805`4f3330a0  00000000`00000000

Code:

Name	[00000001] Realtek PCIe GBE Family Controller
Adapter Type	Ethernet 802.3
Product Type	Realtek PCIe GBE Family Controller
Installed	Yes
PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_86771043&REV_15\4&188A02D0&0&00E7
Last Reset	01/01/2019 23:04
Index	1
Service Name	rt640x64
IP Address	192.168.0.128, fe80::6089:8bad:b378:83e
IP Subnet	255.255.255.0, 64
Default IP Gateway	192.168.0.1
DHCP Enabled	Yes
DHCP Server	192.168.0.1
DHCP Lease Expires	02/01/2019 23:04
DHCP Lease Obtained	01/01/2019 23:04
MAC Address	‪10:7B:44:4A:5C:FD‬
I/O Port	0x0000D000-0x0000D0FF
Memory Address	0xF7104000-0xF7104FFF
Memory Address	0xF7100000-0xF7103FFF
IRQ Channel	IRQ 4294967293
Driver	c:\windows\system32\drivers\rt640x64.sys (10.23.1003.2017, 986.94 KB (1,010,624 bytes), 04/01/2018 17:27)

Code:

rt640x64	Realtek RT640 NT Driver	c:\windows\system32\drivers\rt640x64.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No