To sum up what I'd like you to try:
- Disconnect all USB hard drives and non-essential peripherals.
- Update your Intel Rapid Store driver from Intel's website.
- Try running your computer with only 2 (matching!) DIMMs rather than all 4.
- Test your RAM with memtest86.
- Test your hardware using Dell's ePSA.
Longer response:
It looks like you ran into some errors when running the log collector. I have some questions about what happened when you ran it.
1. When you run the log collection script, does the msinfo32.exe window open and show a progress bar? It appears that it hit the timeout (5 minutes) and was killed, did it appear to be making progress or was it frozen?
2. The script running into problems, as well as the number of crashes reported in the Application Event log and WER logs indicates general system instability - how long have these application crashes been happening?
Unfortunately no crash dumps were generated, so we'll have to go off of the other information gathered.
Looking at the event logs here is what immediately stands out to me:
2 instances of:
Code:
Event[11895]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2018-12-16T10:15:44.058
Event ID: 1001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: John-PC1
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff80795ebbd55, 0x00000000ffffffff, 0x0000000000007fff). A dump was saved in: C:\WINDOWS\MEMORY.DMP.
In both cases the bugcheck was 0x1e, which generally indicates a problem with memory management - generally RAM but sometimes with memory that was paged out to disk.
I see that you are running some mismatched RAM - you have 2x Micron DIMMs at 2133Mhz and 2x Crucial DIMMs at 2400Mhz. Often the system handles this well and simply sets all 4 DIMMs to the lowest common speed, but there have been cases where mismatched RAM causes system instability. To rule this out, see if the crashes continue with DIMMs from only one vendor installed.
If they do continue, check your memory with memtest86 (I recommend this over memtest86+ because you are using DDR4 RAM).
33 instances of:
Code:
Event[233]:
Log Name: System
Source: Microsoft-Windows-HAL
Date: 2018-11-18T09:04:20.542
Event ID: 12
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: N/A
User Name: N/A
Computer: John-PC1
Description:
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
46 instances of:
Code:
Event[2917]:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2018-11-22T11:11:11.639
Event ID: 40
Task: N/A
Level: Information
Opcode: N/A
Keyword: N/A
User: N/A
User Name: N/A
Computer: John-PC1
Description:
The driver \Driver\WSDScan for device SWD\DAFWSDProvider\urn:uuid:e3248000-80ce-11db-8000-30055ca8bdd6/uri:e3248000-80ce-11db-8000-30055ca8bdd6/ScannerService stopped the power transition.
Both of the above event types indicate something is going wrong when your computer is transitioning between power states (e.g. Sleep -> Wake, or Wake -> Sleep).
The first entry points to there being problems with how your firmware (BIOS/UEFI) is handling these power transitions, I see that you are running the latest firmware for your XPS 8900, but continue to check on Dell's website to see if they post updates in the future.
Regarding the second entry, you have some printing/scanning software that is preventing your computer for moving between power states, I would suggest at least temporarily removing it from your computer to rule it out as a problem.
1082 instances of:
Code:
Event[453]:
Log Name: System
Source: Disk
Date: 2018-11-19T05:56:20.689
Event ID: 51
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: John-PC1
Description:
An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
I believe \Device\Harddisk1 is your USB Western Digital Passport (it contains your E: volume).
Before you bother with testing the drive's health, just disconnect *all* external drives and non-essential peripherals from your computer for now to see if the problems persist with them out of the equation. Also update to the latest Intel Rapid Storage driver, as older versions often have serious bugs.