BSOD after update last week

See if you can contact free Microsoft chat or telephone support.
https://support.microsoft.com/en-us/contactus/

Please post the memory dump share link.

Looked at the System screen which says I need to boot in normal mode to activate. I think I have been activated from when the PC was new last January.

Anyway, I have started Memtest86+ which is running ok so will see how it is going tomorrow morning in 16 hours time.

Thanks for your help.

Sorry I didn't see your last. I'll send the memory dump tomorrow and see if I can get onto MS..

About 4 hours after starting Memtest86+ I bumped the USB mouse which caused the whole process again. Now after 12 hours I'm on about 3.5 passes which seems pretty slow. I note that the screen says 1 core active. Is it possible to use the 4 cores? or should I just let it run now. It seems to me that I should have disconnected the mouse before I started..

Please continue running with 1 core for 8 or more passes.
Memtest86+ version 5.01 testing time is approximately 1 - 2 hours / GB RAM.
When it has completed use a camera to take a picture and post an image into the thread.

Thanks zbook, I'll let it run and get back to you in 24 hours..

Ran Memtest86 for 9 passes with no errors.

I'll get on with some of the other stuff.

Memtest86+ version 5.01 testing passed: 16GB RAM, 9 passes, 0 errors.

For any new BSOD run the BETA log collector and post a new zip into the thread.

New log collector beta .zip file.