Blue screen of death when I play/start Fortnite, how do I fix it?

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  1. cameron121901
    Posts : 30
    Windows 10 Enterprise
       New #1

    Blue screen of death when I play/start Fortnite, how do I fix it?


    My GPU and keyboard drivers are completely updated. The stop code is: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
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  3. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #2

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions. Use the beta collector shown at the bottom of the link page.
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  4. cameron121901
    Posts : 30
    Windows 10 Enterprise
    Thread Starter
       New #3

    BSOD Information


    Attachment 195651
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  6. Nuggs
    Posts : 12
    Windows 10 Pro [64-bit]
       New #4

    I'm fairly new to reading DMP files. So hopefully we can get pointed in the right direction. I see "MODULE_NAME: BEDaisy" in the DMP file. BEDaisy is BattlEye Anti Cheat. Did this start happening today?
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  7. Konreacki
    Posts : 1
    Windows 10 Home
       New #5

    Nuggs said:
    I'm fairly new to reading DMP files. So hopefully we can get pointed in the right direction. I see "MODULE_NAME: BEDaisy" in the DMP file. BEDaisy is BattlEye Anti Cheat. Did this start happening today?
    I had the same problem today when I just updated Fortnite and when the BattleEye Anti Cheat finished installing.
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  8. Nuggs
    Posts : 12
    Windows 10 Pro [64-bit]
       New #6

    Konreacki said:
    I had the same problem today when I just updated Fortnite and when the BattleEye Anti Cheat finished installing.
    Tried replicating the issue. I just installed Epic Games/Fortnite while Steam was opened and BattlEye service started. So far no BSOD. Do you have Corsair Utility Engine as well? I saw it crash in cameron121901's logs as well.
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  9. Nuggs
    Posts : 12
    Windows 10 Pro [64-bit]
       New #7

    I say check all other drivers. Corsair Utility Engine, BIOS, Network card, etc. Temporarily uninstall BattlEye Anti Cheat to see if that is actually the culprit.
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  10. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #8

    All 4 dumps indicates a problem with BEDaisy.sys:
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff8013e9a1c37, ffffaf0669612768, ffffaf0669611fb0}
*** WARNING: Unable to verify timestamp for BEDaisy.sys
*** ERROR: Module load completed but symbols could not be loaded for BEDaisy.sy
Probably caused by : BEDaisy.sys ( BEDaisy+255bfe )
    Driver Description: BattleEye anti-cheat driver
    Initially released on 8 January 2015

    Driver Update Site: http://www.battleye.com/download.html

    The one you have now is dated: Mon Jul 2 00:34:40 2018

    Uninstall it and try a newer one if available or go back to an older level. Otherwise you're going to have to do without it.
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  12. cameron121901
    Posts : 30
    Windows 10 Enterprise
    Thread Starter
       New #9

    Uninstall BattleEye drivers or BattleEye itself? And how?
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  13. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #10

    File was part of the BattleEye anti-cheat driver. Can you run without just that?
      My Computers
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